Customer Service Manager
1 week ago
Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK's fastest-growing retailers, and take your career to the next level.
We're recruiting for a
Customer Service Manager
to lead the checkout and cash office areas in our
Reading
store. You'll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment.
What You'll Be Doing
- Lead and motivate the front-end team to deliver polite, prompt, and friendly service
- Be a visible, approachable leader for customers and colleagues
- Coach team members to build their skills and service confidence
- Oversee stock and cash control procedures, ensuring security and compliance
- Support a great store culture and contribute to a positive workplace
What We're Looking For
- Experience managing teams in retail or hospitality
- Strong numeracy and problem-solving skills
- A flexible, hands-on attitude with great people skills
- Passion for retail and delivering exceptional customer service
Why B&M?
With over 780 stores and more on the way, this is a fantastic time to join us. We offer:
- Clear progression paths and development opportunities
- On-the-job training and support
- 10% staff discount (with double discount events)
- Access to a colleague benefits portal
- Wellbeing support through our Employee Assistance Programme
- A stable, permanent contract
Ready to grow with us? Apply now and be part of the B&M journey.
B&M is an equal opportunity employer committed to creating an inclusive environment for all.
-
Customer Services Assistant
2 weeks ago
Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time £28,142 - £32,161 per yearFixed Term (12 months approx. to cover maternity leave)BenefitsSalary:£28,142 - £32,061 per annum, Grade 3Hours:Full time 37 hours a weekLocation - Service Headquarters, Calcot, ReadingExcellent annual leave allowance of 25 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are availableOther Information About Our...
-
Customer Service Advisor
2 days ago
Reading, Reading, United Kingdom Profectus Recruitment Full time £25,000 - £40,000 per yearCustomer Service AdvisorAre you a confident communicator with a passion for delivering first-class customer service? Our client, a leading organisation in their sector, is looking for aCustomer Service Advisor / Customer Care Advisorto join their dynamic team based in Theale, near Reading.About the RoleIn this fast-paced and customer-centric position, you'll...
-
Customer Service Advisor
6 hours ago
Reading, Reading, United Kingdom UBT Full timeLocation: Reading, RG2 0NHEmployment Type: Full-time, Office-basedWorking Hours: Monday - Friday, 8:00 AM - 4:30 PMSalary: £27,000 - £30,000 per annum + bonusesBenefits: 21 days holiday + bank holidays, modern sit-stand desks, newly refurbished offices, and career progression in a growing business.About The CompanyA well-established and growing specialist...
-
Customer Service Advisor
2 weeks ago
Reading, Reading, United Kingdom Landmark Information Group - Internal Full time £22,000 - £28,000 per yearReading/Hybrid The OpportunityThis role is within our Customer Support Team. They provide an award-winning standard of customer service delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private Client Legal Professionals, and our Customer Service Advisors help them to get the best from our products and...
-
Customer Service Advisor
1 week ago
Reading, Reading, United Kingdom Ochresoft Full time £18,000 - £25,000 per yearCustomer Service AdvisorReading/HybridWhat it's like to work at Ochresoft:Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in...
-
Customer Service Advisor
2 weeks ago
Reading, Reading, United Kingdom Landmark Information Group Full time £20,000 - £30,000 per yearReading/HybridWhat it's like to work at Ochresoft:Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and...
-
Query Management Customer Service Advisor
1 week ago
Reading, Reading, United Kingdom SSE PLC Full time £29,504 - £34,757 per yearBase Location: ReadingSalary: £29,504 - £34,757 + a range of benefits to support your finances, wellbeing and family.Working Pattern: 12 Month SecondmentAre you a natural problem solver with a passion for helping people and delivering truly exceptional customer service? Do you thrive in a fast-paced environment where delivering the right resolution...
-
Head of Customer Service
2 weeks ago
Reading, Reading, United Kingdom Potensis Full time £50,000 - £60,000 per yearPotensis is proud to present an excellent opportunity to join a prestigious Residential Developer who have developed an excellent reputation for delivering high quality, design led developments across London and the South East.This has been coupled with a commitment to ensuring that all customers receive the highest possible levels of customer service when...
-
Customer Service Coordinator
1 week ago
Reading, Reading, United Kingdom Vistry Homes Full time £25,000 - £35,000 per yearRole OverviewIn a Nutshell…We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Thames Valley, at our Reading office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within...
-
Service Manager
1 week ago
Reading, Reading, United Kingdom Pembrook Resourcing Full time £40,000 - £60,000 per yearService Manager Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team. The role -The successful candidate will take leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service department in order to...