Programme Manager

Overview
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

Description of Role

Programme Leadership & Strategy

• Develop and lead programmes focused on IT and electronic security solutions, including access control, CCTV, intrusion detection, networking, and integrated platforms.
• Define programme vision, objectives, architecture, and success criteria aligned with organisational goals and customer requirements.
• Translate high-level strategy into an actionable roadmap covering technology, processes, and operational readiness.

Governance & Delivery Management

• Establish and maintain programme governance frameworks, ensuring compliance with industry standards and security protocols.
• Oversee planning, scheduling, budgeting, and resource allocation across multiple, concurrent projects.
• Ensure delivery quality and performance by implementing robust controls, metrics, and reporting mechanisms.
• Drive standardisation and continuous improvement in programme and project delivery methodologies.

Technical & Domain Engagement

• Work with security, and IT teams to ensure technical requirements, architecture, and system integrations are clearly defined and aligned.
• Understand and anticipate emerging trends in electronic security, cybersecurity, and IT infrastructure.
• Ensure interoperability, resilience, and compliance with relevant security standards and regulations.

Stakeholder & Customer Management

• Engage senior stakeholders, clients, and partners to ensure alignment, manage expectations, and drive strategic outcomes.
• Communicate programme progress, risks, and decisions clearly at executive and operational levels.
• Manage commercial relationships, including vendors, integrators, and technical service providers.

Risk, Issue, And Change Management

• Identify, assess, and mitigate programme-level risks, especially those related to security, technology, compliance, and integration.
• Lead structured change management to ensure successful adoption of new technologies, systems, and operational models.
• Maintain secure, auditable documentation across the programme lifecycle.

Benefits & Outcomes Management

• Define measurable programme benefits across security performance, technology improvement, and operational efficiency.
• Ensure benefits realisation is tracked, reported, and embedded into business operations.
• Conduct programme reviews and drive improvements for future initiatives.

Leadership & Team Management

• Lead and mentor project managers, technical leads, and cross-functional teams across IT and security domains.
• Foster a high-performing culture based on collaboration, accountability, and continuous learning.
• Promote strong programme discipline, stakeholder engagement, and delivery excellence across the organisation.

Qualifications
For development purposes the following knowledge, skills and experience are required.

• Extensive experience delivering large-scale IT and/or electronic security programmes at a senior level.
• Strong understanding of electronic security technologies (CCTV, access control, alarms, VMS, analytics), IT networking, and systems integration.
• Proven ability to manage multi-million-pound budgets, complex risk profiles, and cross-functional teams.
• Expert knowledge of programme management frameworks (MSP, PMP, PRINCE2).
• Exceptional communication, leadership, and stakeholder management skills.
• Strong commercial, contractual, and supplier management experience.

Desirable

• Certifications in security or IT disciplines.
• Experience in high-security, critical infrastructure, defence, or enterprise-scale environments.
• Understanding of cybersecurity principles and compliance frameworks.

Personal Attributes

• Strategic thinker with a pragmatic, delivery-focused mindset.
• Strong technical aptitude with the ability to bridge business and security/IT domains.
• Capable of influencing at all organisational levels, including executive leadership.
• Highly organised, resilient, and proactive under pressure.
• Collaborative leader committed to excellence and innovation.