Patient Services Advisor

2 weeks ago


Shepton East BA, United Kingdom d899c6c7-cbe6-46d4-8ad2-a3282d66cb20 Full time £12,000 - £25,000 per year

Patient Services Advisor (1yr Maternity Cover) - £12.21 per hour

We are looking for an individual to join our Patient Services Team who is:

  • Enthusiastic and self-motivated
  • Able to use their initiative
  • An Excellent communicator, both written and verbal
  • Able to listen and empathise
  • Keen to learn and develop
  • Able to demonstrate attention to detail
  • Flexible and adaptable
  • Competent with IT

Hours: Wednesday (alternate weeks) 8am – 1pm; Thursday 1pm – 7pm; Friday 7.30am – 1pm

There will also be the requirement for you to work additional hours to cover for times of sickness and holidays, so flexibility is essential.

Our working hours are between 8am and 7pm so you must be able to work within those times.

In the role of Patient Services Advisor, you will receive, assist, and direct patients in accessing the appropriate services or healthcare professionals in a courteous, efficient, and effective way whether this be face to face or over the telephone. You will also undertake a variety of administrative tasks to assist with the smooth running of the practice.

Skills required include:

  • Excellent customer service skills.

  • Good administrative and organisational skills.

  • IT literate with good keyboard skills.

  • Excellent telephony skills.

  • Understand and observe strict confidentiality.

For an application pack call or email

For more information call and ask for Teresa Cawsey Practice Manager.

Closing date: Wednesday 10 December 2025

Job Type: Part-time

Benefits:

  • Free parking

Work Location: In person



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