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Specialist Property Support

2 weeks ago


Preston PR BN, United Kingdom Birchall Blackburn Law Full time £34,000 - £45,000 per year

Job Purpose

Working within our Specialist Property team you will support the team and be responsible for ensuring you maintain ongoing high performance and deliver a quality, client focused operation.

Key Responsibilities

Responsibilities and Duties

  • Assisting the team leader and other solicitors/conveyancers in the team to motivate and co-ordinate property/conveyancing transactions to exchange of contracts and completion
  • Liaising with clients, estate agents and other third parties for information and progress to ensure that all files are progressed expediently
  • Under the supervision and direction of the team leader and other solicitors/conveyancers within the team, respond to correspondence in accordance with company procedures
  • To carry out the work in accordance with the working practices
  • Accurately enter data on the case management system

File Opening

  • Action new instructions and prepare for client file openings
  • Open files for all new instructions within the required timescales
  • Conduct welcome calls to all clients regarding their transactions
  • Issue welcome packs to clients for all new instructions
  • Accurately update details on matters which have already been set up and inform all parties of any changes

Client Management

  • Maintain and build good professional and positive working relationships with clients, external institutions and organisations, and follow up in accordance with agreed procedures
  • Update all documentation accurately and promptly with the necessary information and ensure all matters are progressed promptly
  • Ensure a positive client experience through high quality client service and effective communication
  • Handle a range of different situations and react accordingly with tact, diplomacy and empathy to diffuse potentially tense confrontations in a positive and calm manner

Technical Responsibilities

Under the supervision of your team leader, and with training and guidance, carry out the following:

  • Obtaining the title documentation
  • Requesting redemption statements
  • Submitting searches including index map searches and land charge searches
  • Preparing Contract Packs
  • Drafting Transfer of whole
  • Preparing Search Reports
  • Preparing Mortgage Reports
  • Preparing draft Completion Statements
  • Liaising with the other side's solicitors
  • Reviewing AML checks and Customer Due Diligence
  • Adhere to and promote compliance with the firm's policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards
  • Through training and other means, to keep fully up to date with relevant legislation and practice

Qualifications & Skills

  • Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts
  • An effective communicator both orally and in writing, having a good command of written English and excellent numeracy
  • Able to work accurately and clearly explain technical matters to non technical users in both written and verbal forms
  • A client focused approach to service delivery
  • Strong experience in using Microsoft office tools – Word, Excel, Outlook etc.
  • Self-motivated and able to work under pressure to strict deadlines/timescales excellent communication skills and telephone manner
  • Highly organised with a strong attention to detail with ability to prioritise work
  • Flexible
  • You will need to work well in a team environment and on your own initiative
  • Able to liaise/deal with lawyers, lenders, clients and estate agents

In return, we can offer you a competitive salary and benefits package.

Job Types: Full-time, Permanent

Work Location: In person