Contracts Officer

City:Birmingham

Postcode:B15 1LZ

Salary:£43,890 per annum

Hours per Week:35

Term:Permanent

Closing Date:7 December 2025

As a Housing Association, we are dedicated to providing an exceptionally high standard of social housing, with a real focus on and dedication to providing quality services to the people living in them. In addition, you may also think of us as a commercially successful business, with £232million turnover and a portfolio of over 35,000 homes worth c.£4billion. If you are someone who can draw a clear link between the two, read on…

Our Contracts Officer is a role with real purpose. Sitting in the Planned Investment team, you will play a major part in improving the quality of homes through planned major component replacement programmes (kitchens, bathrooms, windows, roofs) – all while ensuring that our tenants are informed, engaged, and supported every step of the way.

Please note: This role is referred to as Contract Delivery Surveyor internally. For the purpose of this position, you will be focused on our roofing replacement scheme.

What's the role? Responsibilities include, but aren't limited to:

Project Delivery – Assist in managing the delivery of our whole house modernisation project, carbon reduction / sustainability initiatives, and major component replacements.

Contract Management – Support the procurement, administration, and management of contracts, ensuring projects are delivered on time, within budget, and to a high standard.Supporting the monitoring of contractor performance, resolving issues and ensuring high-quality workmanship.

Cost Control & Budgeting – Assist in preparing cost estimates, managing budgets, and ensuring value for money in all projects.

Compliance & Regulations – Ensure all works comply with relevant building regulations, health & safety standards, and sustainability requirements.

Stakeholder Engagement – Liaise with contractors, consultants, tenants, and internal teams to ensure smooth project delivery.

Why this role could be a fit for you:

Make a difference – Your work could directly to improving the lives of our tenants and contribute to them feeling safe, secure and happy in their homes.

Own the process – From pre-contract planning to site inspections and reporting, you'll support our planned major component replacement delivery from the ground up.

Work with people – Build trusted relationships with tenants, contractors, and colleagues to ensure smooth, customer-focused projects.

Our ideal candidate? Your CV and cover letter will highlight:

Degree, relevant qualification or experience in Surveying, Construction Management, Contract Management or a related field.

Knowledge of construction contracts, and project management principles.

Experience or background in roofing or roofing related contract management experience.

Experience of using Microsoft Excel to track data and create reports.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Interested? Please see link to a full Role Profile attached. Applying is easy - simply register on our candidate portal and submit your CV and Cover Letter. Please be advised that suitable candidates will be invited to participate in an assessment shortly after applying. We reserve the right to cease recruitment activity prior to the stated close date, should an appointable candidate be identified.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.