Customer Solutions Technician

5 days ago

Glasgow, Glasgow City, United Kingdom Johnson Controls Full time £20,000 - £40,000 per year

What you will do

Customer Solutions Technicians are field based and are required to carry out the installation of security products at the premises of our residential customers for our fire & Security brand ADT. These systems include intruder alarm, video doorbell and CCTV systems.  Training and certification will be provided as part of ADT's Customer Solutions Technician development program. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme.

ADT are the name people trust to protect what's precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us.

How you will do it

  • Install and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems.
  • Go the extra mile to deliver a high class customer experience by providing a high standard of customer service. Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward.
  • Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
  • Promotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviours (in accordance with Johnson Controls values).
  • Ability to keep accurate records, comprehensive mileage and expenses documentation and timesheets.
  • Able to undertake other reasonable duties as requested by line manager.

What we look for

Essential

  • Full UK manual driver's license.
  • Have the ability to carry and climb ladders and to work at height.
  • Have practical skills to work with hand and power tools.
  • Ability to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal.
  • Be reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.
  • Have excellent communication, relationship building skills and able to exceed customer expectations.
  • Be familiar with the use of technology like smartphones, tablets and PCs.
  • A security check will be performed once an offer has been made to the successful candidate.

Preferred

  • Electrical experience/qualifications.
  • Previous experience in installing/servicing in a residential environment.

What you will get

  • Basic salary plus bonus
  • Pension
  • Company van, tools, uniform
  • Personal development

  • Senior Customer Support Technician

    5 days ago

    Glasgow, Glasgow City, United Kingdom Dell Technologies Full time £40,000 - £70,000 per year

    Senior Customer Support Technician5 days on site - Glasgow, UKAt Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions...

  • Customer Solution Director

    3 days ago

    Glasgow, Glasgow City, United Kingdom Resource Data Management Full time £70,000 - £100,000 per year

    Location: RDM Head Office, Glasgow, UK (Global remit – frequent travel between UK and USA)Reports to: Group CEODepartment: Commercial / Global StrategyPurpose of the RoleThe Director of Global Customer Solutions will be a cornerstone of Resource Data Management's long-term growth journey, helping to shape how the business builds and sustains world-class...

  • Revit Technician

    14 hours ago

    Glasgow, Glasgow City, United Kingdom Waterman Group Full time

    Job Title:Revit TechnicianLocation:GlasgowCompany:Waterman GroupAbout UsWaterman Group is a leading engineering and environmental consultancy, delivering innovative and sustainable solutions across the built environment. Our Glasgow office is growing, and we are looking for a skilled Revit Technician to join our Structures team.The RoleAs a Revit Technician,...

  • Customer Solutions Operations Manager

    6 days ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    Green Flag Customer Solutions Operations ManagerLocations Available: Glasgow, LeedsMonday-Friday 35 or 37.5 hours per week (hours usually 9am-5pm or similar)DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can...

  • Customer Solutions Operations Manager

    7 days ago

    Glasgow, Glasgow City, United Kingdom Direct Line Group Full time

    Green Flag Customer Solutions Operations ManagerLocations Available: Glasgow, LeedsMonday-Friday 35 or 37.5 hours per week (hours usually 9am-5pm or similar)DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can...

  • Technician

    1 week ago

    Glasgow, Glasgow City, United Kingdom Lookers Motor Group Limited Full time £20,000 - £44,320 per year

    Volkswagen GlasgowVehicle Technician / Mechanic Role Type: All levels invited to applyContract Type: PermanentSalary: Up to £44,320pa Including OTEHours: 40 hours per week Monday - Friday between 8am and 6pm - Saturday on a rota basis.Lookers Glasgow Volkswagen, are recruiting for a Vehicle Technician / Mechanic to join their fantastic workshop. While...

  • Strategic Customer Lead

    1 week ago

    Glasgow, Glasgow City, United Kingdom Smarter Grid Solutions Full time £60,000 - £90,000 per year

    BackgroundSmarter Grid Solutions (SGS) is a pioneering software technology and grid consultancy company working at the intersection of clean energy, advanced digital technology, and power systems. We are a team of electrical engineers, software developers, analytics & consulting experts and much more, working on the transformation of tomorrow's electric grid...

  • Commercial Claims Technician

    14 hours ago

    Glasgow, Glasgow City, United Kingdom Sedgwick Full time

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Commercial Claims Technician

    9 hours ago

    Glasgow, Glasgow City, United Kingdom Sedgwick Full time

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Strategic Customer Lead

    6 days ago

    Glasgow, Glasgow City, United Kingdom Smarter Grid Solutions Full time £80,000 - £120,000 per year

    BackgroundSmarter Grid Solutions (SGS) is a pioneering software technology and grid consultancy company working at the intersection of clean energy, advanced digital technology, and power systems. We are a team of electrical engineers, software developers, analytics & consulting experts and much more, working on the transformation of tomorrow's electric grid...