Housing Regulatory Compliance Apprentice

Kickstart Your Career in Housing Regulation

Housing Regulatory Compliance Apprentice

Location: Birmingham City Council, Ashted Lock
Salary: Grade A
Hours: 36.5 per week - Although most work is undertaken in core office hours you will be expected to work flexibly and routinely outside of core office hours to ensure service delivery. 
Contract: Fixed Term – 24 months - 5 posts available
Start Date: 5th February 2026 – applicants MUST be available to start on this date

To meet the funding requirements for the role applicants MUST have the Right to Work in the UK. Please note this role does not offer sponsorship for candidates without the Right to Work in the UK.

Apprenticeship Standard: Level 4 Regulatory Compliance Officer (Housing)
Training Provider: CSA (Services) Ltd

Are you passionate about making a difference in housing standards and tenant safety? Join Birmingham City Council as a Housing Regulatory Compliance Apprentice and play a key role in supporting the implementation of the Renters Rights Act. This is a fantastic opportunity to gain hands-on experience in housing enforcement, property licensing, and regulatory compliance while working towards a nationally recognised qualification through your apprenticeship.

You will work closely with our experienced Private Sector Housing team, gaining real-world experience in property inspections, housing standards enforcement, licensing schemes, and tackling rogue landlords. You'll support investigations, assist with legal notices, and engage with tenants, landlords, and partner agencies.

What You'll Do…

• Respond to queries from residents, landlords, and tenants about housing standards and licensing.
• Conduct inspections of Houses in Multiple Occupation (HMOs) and assess compliance with housing legislation.
• Investigate complaints and take action to ensure tenant safety and landlord accountability.
• Provide advice and guidance to landlords on meeting regulatory requirements.
• Draft enforcement notices and support legal proceedings, including tribunal or court attendance.
• Maintain accurate records and use digital tools for audits and data management.
• Attend workshops and complete learning modules as part of your apprenticeship.

What We're Looking For

• Highly motivated individuals with strong communication and organisational skills and a genuine interest in protecting public health and safety
• A genuine interest in housing regulation.
• GCSE Grade 4 (or equivalent) in English and Maths (or willingness to undertake Functional Skills).
• Strong communication skills, both written and verbal.
• Good IT and digital literacy.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Professional judgement, resilience, and an empathetic approach.

What You'll Gain

• A Level 4 Regulatory Compliance Officer qualification.
• Practical experience in housing regulation and enforcement.
• Pastoral support and access to CSA's Employee Assistance Programme.
• At least 20% of your working hours dedicated to off-the-job training.
• Potential progression into permanent roles within the Regulation & Enforcement Division.

Apply today and help us make Birmingham's housing safer and fairer for everyone

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact:  

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification