Doggy Daycare Assistant

About Us

• Winston's Doggy Daycare is a small, family-owned business dedicated to excellent care and enrichment for your furry friends.
• We are a fully insured and licensed establishment, providing training and career development for anyone looking to advance in animal care.
• Winston's is looking for a reliable, organised and confident individual to join our team as a part-time daycare assistant.

Job Description

Animal Care:

• Delivering the highest standard of care to every dog in our facility, including feeding, walking, supervising play, and ensuring the overall wellbeing and safety of all dogs throughout the day.
• Cleaning, disinfecting and maintaining a high level of hygiene throughout the facility at all times.
• Staff are expected to get to know each dog individually — understanding their behaviours, routines, and personalities — to notice any changes, such as signs of illness, injury, or unusual behaviour.
• The role also includes supporting with the assessment of new dogs entering the facility to determine if they are suitable for our environment.
• Attending to bathing and basic levels of grooming.
• Vigilantly ensuring the safety and security of all dogs within the daycare, making sure all dogs are secured properly during drop-off and pick-ups.

Communication and Customer Service:

• Staff must be able to work well within a team and have excellent communication skills.
• Candidates must be comfortable speaking to customers, providing honest and helpful feedback at pick-up and drop-off, and representing the business in a kind, professional manner.
• Have a substantial understanding of using social media to portray the daily activities of the dogs - providing high quality, appropriate content.
• Provide support and training as necessary for new staff members.
• Raise any issues or concerns with the manager or supervisor.

Administration:

• As well as a solid understanding and applied use of social media, staff are required to provide administrative communication via WhatsApp and Instagram to existing and potential new customers.
• Handling online bookings and online payment links.
• Assist in upkeep and management of the dogs' recorded information.
• Be consistent and responsible for checking rotas and keeping up to date with personal data.
• Reporting hazards or health and safety incidents in a timely and accurate manner.

To be considered for this position

candidates should:

• Have an excellent understanding of canine welfare – qualifications ideal but not essential.
• Confidence and experience handling all breeds of dogs.
• A genuine passion for dogs and their welfare.
• Demonstrate a commitment to positive reinforcement handling.
• Experience working within customer service or animal care.
• Ability to communicate effectively within a team and to customers.
• Ability to work in a loud and busy environment.

Specifications

• Pay starts at £12.50 per hour, with a pay review after 4 months based on performance, reliability, and contribution to the team.
• This role will be offered at a 0+ hour contract on a PAYE basis.
• Holiday entitlement will be based on a pro-rata system, alongside requested unpaid leave.

Job Types: Part-time, Zero hours contract

Pay: From £12.50 per hour

Expected hours: No less than 10 per week

Work Location: In person