Groups and Event Planner

**Who we are**: We love what we do and what we do is important We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. **Why work for Virgin Hotels?** Because it is fun of course - if that isn't quite enough (of course it isn't) this is what else we have to offer you: - Paid overtime for every hour if you work above your contracted hours - An extra day off for your birthday - Generous family friendly policies including enhanced maternity, paternity and adoption leave packages - Teammate accommodation and food and beverage discount rates - Shopping and Lifestyle discount app - Uniform provided - Apprenticeship opportunities - get a qualification whilst you work - 4 x your salary life assurance policy - Free overnight stay once you pass your "settling in period" - Company sick pay - Employee Assistance Program and access to Counselling support - “Borrow my doggy” dog care teammate app **Your mission**: - **Should you decide to accept it **_ As the Group & Event Planner you will play vital role in selling, organizing and managing groups and events here at the Hotel. You will be the key point of contact for clients and guide them through the planning process to deliver a memorable stay or experience at Virgin Hotels Edinburgh. Your positivity, ability to learn and strong work ethic will enable you to thrive in a high-pressure event and sales environment. Communication and collaboration are king (or queen) to this role, you will be the key link between the clients and the operational teams to make dreams come true. It helps if the guest sings our praises too. Let’s face it This is the job that makes the world go round **The Nitty-Gritty**: - **What exactly you will be doing **_ In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: - Ring. Ring. That’s the phone and we need an outstanding, professional, proactive representative of the Virgin Hotels brand to pick it up. This is the first point of sale and will set the tone for the rest of the Virgin experience. - The Groups and event planner will support the banquet team by preparing a full detailed brief for all groups, events and social events to ensure the clients have an experience never to forget here at the hotel. - Conducting show rounds and site visits for potential clients - Selling all services that the Hotel has to offer **What qualities are we looking for?** You got skills? If you are able to perform the following, then you have come to the right place - Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments, particularly the banqueting team. - Ability to manage your time and deliver efficient and organized events for new clients whilst maintaining an outstanding relationship with our existing premium clients. - Excellent organizational skills and the ability to multitask are essential - Strong communication and presentation skills to all levels of management - Creativity and innovation are essential - Ability to think outside the box and approach all issues with a completely fresh approach - Ability to anticipate needs and over deliver wherever possible - Excellent customer relations, communication, presentation and organization skills of utmost importance - Able to change direction and work on multiple project aspects at once - Enthusiastic, passionate, able to enthuse and motivate others - Leadership ability and behaviour consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service **Background must-have**: - Current, legal and unrestricted ability to work in the UK - High school equivalent or education required - Minimum 1-2 years of previous sales and events experience - Ability to clearly and pleasantly communicate in English with clients, guests, suppliers, teammates/management, in person, in writing and on the telephone - Proficient in MS Outlook, Word, Excel and PowerPoint **Job Types**: Full-time, Permanent **Salary**: £25,000.00 per year **Benefits**: - Discounted or free food - Employee discount - Gym membership - Life insurance - Si