Office Coordinator

About Us
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity
This is a part time role, 15 hours a week over 5 days, on a 12 month FTC basis.
As Office Coordinator, you will deliver an outstanding front of house service as well as providing a wide range of administrative support to the Luton Hub and the wider business.

As a member of this busy and active team, you will provide a warm welcome to visitors and employees, ensuring accurate safety registration and always maintaining a positive and approachable demeanour. You will be an integral part of a 'go-to hub', dealing with a variety of queries and ensuring top class service throughout.

You will be the first point of call for anything Luton Hub related and if you can't help personally, you'll know exactly who can

Key Responsibilities
As well as upholding an efficient reception area, you will be utilising your excellent administration skills to support the overall smooth operation of the Luton Hub and our other office and hub facilities, as well as providing invaluable support to the wider team, including but not limited to:

• Receiving and distribution of both incoming post
• Overseeing the overall operation of the building including general facilities, catering and refreshments, cleaning standards and stationery supplies
• Supporting with the operation of hub facilities including answering user queries, replenishing stationery and refreshment supplies etc
• Fielding and responding to general website enquiries
• Administration and communication of tenancy changes to local Councils
• Fulfilling a Fire Warden and First Aid role in line with legal requirements
• Other ad-hoc administration duties as required

As we continue to evolve as a business and embark on new ways of working, your 'can-do' attitude will allow you to embrace any new challenges and help embed the business culture.

About You

• You thrive in a busy and active environment and with the ability to multitask
• You have proven experience working in a reception environment
• You are a real people person and are passionate about providing excellent customer service
• You have proven experience within an administrative role and have the ability to prioritise a heavy and varied workload, whilst working at pace
• You are proficient in letter writing and have exceptional attention to detail
• You love being part of a team and have great communication skills

What makes Stonegate a great place to work?
At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

• 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
• Bonus Scheme
• Access to discounted Private Medical Insurance through Vitality
• Exclusive discounts on Dental Insurance
• Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
• Life Assurance which gives access to Help @ Hand
• Access to your pay early via Stream
• The Stonegate Xtra portal with access to a wide range of high street discounts and offers
• Discounted access to David Lloyd membership
• Award winning Learning & Development programmes to drive your career

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on