Risk Liaison Officer

Job Description Risk Coordinator Officer Date: October 2025

Job Title:

Risk Coordination Officer

Location:

Manchester

Date:

October 2025

Department:

Livingcity CCIM Limited

Reporting to:

Head of Risk & Directors

About Livingcity CCIM

Livingcity CCIM Limited is a niche compliance, consultancy and investment management company, regulated by the Royal Institute of Chartered Surveyors. CCIM specialises in helping Accountable Persons and Responsible Persons navigate the Fire Safety Act 2021, and Building Safety Act 2022, providing a range of compliance solutions relating to the maintenance of golden thread, building safety case production, amongst others.

In addition, CCIM are founded in the provision of investment and asset management solutions, providing stewardship, acquisition strategy and finance structuring to a range of stakeholders, including institutional investors, wealth managers, developers and offshore trusts. At present, CCIM provides asset management assistance to a portfolio consisting of c. £1.4b in assets across the residential sector.

About the Role

The Risk Coordination Officer will assist in overseeing, facilitating and managing the smooth functioning of the organisations risk services. Working closely with the Head of Risk, they will monitor the completion of risk services from instruction to completion, including the scheduling of attendance, production of reporting, deadline satisfaction, in addition to being a key client contact and identifying further opportunities.

Essential Job Functions

• Lead the process for overseeing the operation of risk management services, from instruction to work completion.

• Management of the organisations tracking matrix ensuring that works scheduling, attendance and completion are being completed within set SLAs and ensuring all inputs are accurate and current.

• Track key risk indicators, and ensure the timely escalation of emerging risk.

• Support the integration of pre-existing and new risk management services into strategic and business planning.

• Primary point of contact for the coordination of activities with internal and third party operatives, escalating issues to the Senior Management Team where appropriate.

• Key liaison contact for external clients, including the service of reporting and invoicing in addition to assisting in issue management and opportunity identification.

• Supporting the audit and assurance process, ensuring risks and controls are appropriately monitored.

Key Requirements

• Minimum of 2-3 years of experience in a Senior Coordination role (or equivalent)

• Prior experience of overseeing the operation and production output of multiple departments and teams.

• Past experience of being client-side, and managing relationships with a variety of different stakeholders.

• Excellent organisation skills, and prior experience scheduling the completion of works and attendance of in-house and third party operatives.

• Excellent attention to detail and ability to identify elements of non-compliance, or underperformance against set standards.

• Strong written and verbal communication skills for report writing and stakeholder engagement.

• Competence in using inspection tools and reporting software.

• Ability to work independently and manage inspection schedules efficiently

Desirable Attributes

· Background in either a risk management, facilities management, fire safety, or building surveying organisation.

· Numerate

· Resilient, enthusiastic with a desire to progress professionally

· Ownership of issues and desire to push through to successful completion using all the resources available

· Excellent customer service, communication, and commercial skills

· Be skilled in MS Office and otherwise IT literate

· Be able to demonstrate an open, friendly, pro-active and approachable attitude

· Ability to work on own initiative as well as part of a team

Job Types: Full-time, Permanent

Pay: £40,000.00 per year

Benefits:

• Company pension
• Work from home

Work Location: Hybrid remote in Manchester, M1 4ET