Supervisor/Team Leader

We're looking for a motivated, hard working and hands-on person with a proven track record to join and lead our brilliant front of house team as a supervisor.

Our supervisors are responsible for guiding great shifts, leading our brilliant team to deliver our great service and fantastic products and ensuring our customers have an excellent visit whilst ensuring key metrics are met on shift.

What you'll be doing

Acting as a key holder you'll lead a variety of shifts. You may be freshly preparing our in-house made breakfast, lunch and bakery items and setting every shift up for success with clear communication of goals and expectations; or you may be leading by example by crafting the best coffee around and relentlessly delivering a great experience to our customers and team- coaching our team where necessary and praising a job well done.

What we're offering:

Competitive pay and benefits (up to £13.00 (d.o.e) per hour with training -reviewed annually + staff discounts + family discounts + discounted parking + tips) and part-time contract of 20 hours per week with the possibility to increase upon experience. A fun and dynamic small team environment with energetic people who have over 50 years combined experience in hospitality and a passion for delivering the highest standard of product and service possible.

A great opportunity for progression through our company as we grow our presence across more sites.

Fantastic rewards including free handmade drinks when on shift; 50% off food and drinks off shift; a friends and family discount; your share of customer tips and involvement in periodic bonus schemes and incentives; discounts across multiple major stores in a popular shopping centre; the ability to shape our young, growing and successful company as we develop our offer to meet the needs and expectations of our customers.

A little about us

Established in 2019 we have one guiding mission: to effortlessly deliver great coffee, fresh food and laid back vibes. We're proud to be a successful independent coffee shop and a go-to place for innovative coffee, breakfast and lunch. Our small and hardworking team have a combined experience of over 50 years in hospitality and are passionate about delivering great speciality coffee culture to our of city communities.

A bit about you

You'll have a proven record of being trustworthy, flexible and reliable and already display characteristics in line with our company values.

You'll have experience of working in a small team and proven experience of leading a team to deliver results and managing performance. You'll have a desire to share responsibility because as you'll know, it's about working as a team. You'll have previous experience in a similar fast paced environment and have knowledge of food handling, hygiene and allergen awareness.

You'll work well in a fast paced environment, have excellent analytical skills and a desire to excel by turning your excellent product knowledge to operational results. You'll have the confidence to make bold decisions safely to ensure the performance of our team and our business.

Job Types: Full-time, Part-time, Permanent

Pay: £12.50-£13.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Ability to commute/relocate:

• Bolton: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are there any days or times in the week that you will not be able to work if successful in your application for this role?

Work Location: In person

Expected start date: 22/10/2025