Sales Advisor

6 days ago

Hillsborough BT, United Kingdom Winemark the Winemerchant Limited Full time £18,000 - £27,000 per year

Hours - 1x 20hr + 8hr

Purpose

  • To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
  • To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

  • To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
  • Identifying selling opportunities and acting on these
  • To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
  • To ensure that stock is controlled and merchandised to Company standards at all times
  • To assist with promotional set up
  • To ensure that the premises are safe and secure at all times
  • To comply with the Company regulations with regard to cash handling and administration
  • To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
  • Any other duties relevant and related to the post

Qualifications

Essential

  • Maths and English GCSE Grade C or above or equivalent

Desirable

  • WSET Foundation Certificate

Skills & Experience - Essential

  • Three months previous experience in a retail environment
  • Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
  • Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
  • Ability to actively sell to customers
  • Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
  • Good standard of dress and appearance - clean and well groomed
  • A good team player with the ability to work in a team environment

Skills & Experience - Desirable

  • Interest and/or knowledge of wine
  • Previous experience of cash handling
  • Previous experience of stock handling and control

Job Type: Part-time

Work Location: In person

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