Customer Service Executive

1 week ago

Aberdeen, Aberdeen City, United Kingdom Dawsongroup Full time £24,000 - £32,000 per year

About this Role

As a Customer Service Executive in our Ipswich Truck and Trailer branch, you will play a key role in keeping our fleet moving and supporting customers with a high quality rental experience. This Customer Service Executive position is perfect for someone who enjoys being hands on, solving problems and working closely with customers and colleagues to keep our vehicles ready for hire.

In this role you will support day to day fleet operations, ensure vehicles meet safety and quality standards and help customers get the best from our rental service.

  • Carry out vehicle check in and check out inspections with accuracy.
  • Support fleet maintenance, MOT scheduling and planned servicing.
  • Respond promptly to customer queries and coordinate effective solutions.
  • Keep vehicles clean, compliant and ready for hire.
  • Work closely with branch teams to plan vehicle movements and daily operations.

About You

You enjoy helping customers, working as part of a team and taking pride in doing things well. You will be organised, confident speaking with people and comfortable learning the systems and processes that keep our fleet operating smoothly.

  • Confident communicating with customers in a friendly and professional way.
  • Able to follow processes, complete paperwork accurately and use basic systems.
  • Interested in transport, logistics or asset rental and keen to learn.
  • Willing to work both indoors and outdoors as part of the branch team.
  • Hold a full UK driving licence.

Don't worry if you don't tick every box, we're looking for potential and attitude as much as experience.

About Us

Dawsongroup has been in business for 90 years and in asset rental for over 50 years, supporting customers across the UK with high quality trucks and trailers. Our Ipswich branch plays an important role in delivering our Smarter Asset Strategy and providing reliable, responsive support to our customers.

  • A supportive, people focused workplace built on integrity and teamwork.
  • A business that invests heavily in modern fleet, facilities and people.
  • Clear processes that help you succeed and a team that works together.
  • 25 days leave per annum plus bank holidays and your birthday.
  • Life assurance, funded training, wellbeing support and long term progression opportunities.

About Your Future

You will join a business that believes in developing its people and helping them grow into new roles and responsibilities. Many of our leaders began their careers in branch based positions and built their experience with the support of training and national progression pathways.

  • Opportunities to grow into senior branch roles or specialist fleet positions.
  • Training provided to support your development and build new skills.
  • A stable business with long term growth and investment.
  • A supportive team that helps you progress at your own pace.
  • The chance to build a rewarding career in the asset rental industry.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

If you want to build your career with a business that values people, supports development and sees you as an important asset, apply today and take your next step with us. Our people are our greatest asset.

Dawsongroup truck and trailer have been providing specialised contract hire to customers for more than forty-five years. Even now, the team is rapidly expanding and they're looking for passionate people with an eye for career progression and development.

  • Customer Business Executive

    6 days ago

    Aberdeen, Aberdeen City, United Kingdom Cognite Full time

    About CogniteEmbark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global...

  • Customer Service Advisor

    2 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Control Union Full time £18,000 - £25,000 per year

    A vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met.The role will involve answering the telephones, processing customer orders and placing purchase orders with...

  • Customer Service Assistant

    2 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Serco Plc Full time £20,000 - £40,000 per year

    Customer Service AssistantNorthLink Ferries, Jamiesons Quay, Aberdeen, AB11 5NPPermanent, Full Time35 hours per week, across Monday - Sunday between 6.45am - 7pm£26,928 per annum plus benefits Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment?Are you looking for...

  • Marketing Executive

    1 week ago

    Aberdeen, Aberdeen City, United Kingdom Vetra Group Full time £25,000 - £40,000 per year

    Ready to Launch Your Leadership Career? Start with VetraWho We AreWelcome to Vetra – Glasgow's bold new startup shaking up the offline marketing scene We're not just another name in the field—we're transforming how brands connect with people through powerful, face-to-face campaigns that actuallywork.We specialise in high-value, technical, and contractual...

  • Field Sales Executive

    1 week ago

    Aberdeen, Aberdeen City, United Kingdom Dev Full time £25,000 - £40,000 per year

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Account Executive

    4 days ago

    Aberdeen, Aberdeen City, United Kingdom Lockton Full time £30,000 - £60,000 per year

    General information Reference LocationUnited Kingdom, Aberdeen Work PlaceIn Office RegionUK Job ProfileLockton - Experienced Professional TitleAccount Executive - Aberdeen Description The Account Executive role in our Retail team is responsible for providing advice and taking the lead on our complex accounts. As the team continues to grow this...

  • Business Development Executive

    2 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Intermoor Full time £60,000 - £120,000 per year

    Intermoor, Acteon's Moorings and Anchors business line, provides project and operational management expertise to customers across the mooring lifecycle. By combining operational knowledge of mooring equipment, anchor handling and industry failure modes with subsea engineering expertise, we create a company unmatched within the mooring niche. This approach...

  • Customer Experience Manager

    4 days ago

    Aberdeen, Aberdeen City, United Kingdom Sword Group Full time £40,000 - £80,000 per year

    Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to...

  • Customer Experience Manager

    4 days ago

    Aberdeen, Aberdeen City, United Kingdom Sword Group Full time £60,000 - £90,000 per year

    Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to...

  • Service Desk Analyst

    2 weeks ago

    Aberdeen, Aberdeen City, United Kingdom SCUBE Full time £22,000 - £37,000 per year

    Company DescriptionSCUBE is a team of seasoned digital evangelists dedicated to bridging the gap between business needs and technological advancement. With expertise in cloud computing, big data, and the Internet of Things, SCUBE helps businesses strategize, plan, and implement innovative solutions for digital transformation. SCUBE excels in design,...