Properties and Facilities Hub Manager

Job Introduction

We're looking for an experienced and solutions-focused Properties & Facilities Hub Manager to join our Facilities Management team at Agincare.

This is a fantastic opportunity to take a leading role in managing our growing national estate while supporting the smooth running of our Facilities Hub operations.

If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact across a diverse organisation, this could be the perfect next step in your career.

What's on Offer

Agincare is a proudly family-run organisation, dedicated to our values and to delivering the highest levels of care to our service users. Working at Agincare brings many benefits, including:

• Salary of up to £36,000 per annum dependant on experience
• Fully funded training and career development
• Blue Light discount package (great discounts on travel, leisure, entertainment and more)
• Employee Assistance Programme (EAP) – support for employees and their families
• Company pension scheme

What You'll Be Doing

In this varied and rewarding role, you'll oversee both operational activities and strategic facilities processes, ensuring our estate is safe, compliant, and efficiently managed. Your responsibilities will include, but not be limited to:

Facilities & Maintenance Management

• Leading and managing reactive and planned maintenance tickets through the CAFM system
• Ensuring timely updates, accurate record-keeping, and full compliance documentation
• Acting as a key liaison with site teams, contractors, and finance colleagues
• Supporting the Facilities Manager by maintaining and coordinating the Facilities Calendar

Team Leadership & Reporting

• Mentoring and supporting Facilities Hub team members
• Promoting a collaborative, solutions-led working culture
• Producing reports to support compliance monitoring, performance tracking, and operational planning
• Monitoring and updating compliance dashboards to meet statutory and regulatory obligations

Property Management

• Overseeing the daily management of approximately 40 privately owned rental properties
• Managing end-to-end tenancy processes including advertising, agreements, move-ins, check-outs, and deposit returns
• Coordinating maintenance, repairs, and refurbishments across properties
• Ensuring all properties meet relevant legislative and safety standards
• Maintaining accurate records for tenancies, inspections, and property performance

Financial Administration

• Raising purchase orders and managing purchasing activities in line with departmental procedures
• Reconciling invoices against purchase orders and ensuring accurate financial tracking and reporting

About You

You'll be a confident, organised, and proactive professional with the ability to manage fast-moving operations while keeping an eye on the detail. You'll enjoy solving problems, building strong relationships, and leading by example.

We're looking for someone who:

• Has experience in facilities coordination, property management, or a similar operational role
• Strong working knowledge of tenancy agreements and regulatory compliance requirements across residential and corporate portfolio properties.
• Experience raising purchase orders, reconciling invoices, and supporting procurement processes
• Is highly organised with exceptional attention to detail and record-keeping
• Has strong communication and interpersonal skills
• Brings a proactive, solutions-focused approach to problem solving
• Is confident using digital systems (CAFM experience is highly desirable)
• Has experience overseeing contractors, maintenance processes, or tenancy management
• Holds a full UK driving licence and access to a vehicle (if required for site visits)

Why Agincare?

At Agincare, we don't just offer jobs – we offer careers with meaning. With a supportive culture, national presence, and real room to grow, you'll be part of a team that's proud to make a difference every day.

About Agincare

We're a family run business that's been caring and supporting people since 1986.

With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

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