Sales Assistant

1 week ago

Croydon, Greater London, United Kingdom Unic Coffee Full time £20,000 - £25,000 per year

Sales Assistant – Coffee Industry

Croydon |  Full-Time / Part-Time |  Sales / Customer Support

About Us

We are a growing coffee brand passionate about delivering exceptional products and experiences. From sourcing premium beans to serving cafés, retailers, and customers, we thrive on quality, connection, and innovation.

The Role

We are seeking a friendly, motivated
Sales Assistant
to support our sales team and help drive customer satisfaction. This role is perfect for someone who loves coffee, enjoys interacting with people, and wants to gain experience in the coffee industry.

Key Responsibilities

  • Assist the sales team with day-to-day customer inquiries and orders.
  • Support the development of relationships with new and existing clients
  • Process orders, manage stock, and maintain accurate sales records.
  • Assist in preparing sales reports and monitoring market trends.
  • Represent the brand positively at events or when liaising with clients.
  • Prepare and send Coffee Samples to prospective new clients
  • Support with preparation of events, merchandise, etc
  • Daily Update of CRM
  • Identify and contact potential new clients via email and telephone and follow up on samples sent
  • Support with admin tasks as needed
  • Assist with marketing, presentations, social media, branding, and advertising

About You

  • Passionate about coffee and delivering excellent customer service.
  • Strong communication and organizational skills.
  • Team player with attention to detail and ability to multitask.
  • Previous retail or sales experience is a plus but not essential.
  • Confident speaking on the phone with a good telephone manner

What We Offer

  • Competitive salary
  • Supportive, friendly team environment
  • Opportunities to grow within the coffee industry
  • Staff discounts and coffee perks

Apply Now
to join our team and help us share our love of coffee with the world

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