Business Relationship Manager

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

An exciting opportunity has arisen for an experienced, enthusiastic, and passionate Business Relationship Manager to join the Linnaeus Group. The Business Relationship Manager will be responsible for working closely with their local referral centre to drive top line business growth and local referring vet engagement through relationship building.

The primary objective of the BRM is to grow new and retain current referrals to the centre and to gain feedback from the veterinary practices on what services or opportunities could be improved in order for them to consider referring if they are not currently.

The role will be working closely with the hospital Senior Ladership Team to provide business relationship plans for the practice to align with the business objectives to drive top line growth. The role will work closely with the designated hospital leaders' team (Finance Business Partner, Operations Manager, and HR Business Partner) to deliver the practice's planned growth.

Working for one of the UK's leading veterinary groups, we are looking to expand our team to support an ever changing and demanding set of business needs. We are looking for someone with energy, enthusiasm, strong organisation, and time management skills as who thrives as part of a team.

Person specification
The ideal candidate is someone who enjoys communicating to a high level with a positive outlook and has enthusiasm to drive the business forward suggesting and implementing new ideas and strategies.

Experience

• Experience of building business support plans
• Good stakeholder manager and relationship builder
• Some knowledge of veterinary businesses and how they operate.
• Field based experience.
• Experience in a referral's environment within healthcare.

Knowledge

• Knowledge of relationship management
• Understanding of service sectors
• Veterinary industry knowledge would be excellent but knowledge of healthcare or service provider essential industries also acceptable

Qualifications

• Degree or professional qualifications

Skills & Abilities

• Stakeholder management
• Influencing skills
• Teamwork
• Relationship management
• Collaboration
• Ability to shape and create
• Time Management and organisation skills
• Emotional intelligence
• Self-awareness
• Intermediate to advanced Excel knowledge.
• Strong ability to interpret data and plan accordingly.

Other qualities

• Enthusiasm and energy

Health & safety

• Be fully aware of all Health & Safety issues and read all information supplied

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme

• Wellness program including:

• Employee assistance program

• Eyecare voucher scheme
• Free annual Flu jab

• Cycle to work scheme

• Recruitment referral reward scheme.

About Us
VSS is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.