Retentions Executive

Superheroes… we are calling YOU

Acquiring customers once is impressive, but winning them back when they're on the brink of leaving—now that's heroic Doing it all over the phone? That certainly calls for a cape or superhero pants

We understand that
retaining customers
takes more than just
ordinary powers
. It demands a
customer-centric mind-set, attention to detail, and above all, a superhero mentality
Imagine the thrill of transforming a customer's desire to cancel into an opportunity to strengthen our relationship. If you're capable of this remarkable feat and up for the challenge,
we want to hear from you ASAP

In this unpredictable world, there are countless reasons why some customers might consider cancelling their life insurance.
But fear not
As part of our heroic Retentions team, you'll engage in
open conversations
,
sleuthing out the reasons
behind their decision. But that's not all – you'll channel your super solution skills to find a
better outcome
, ensuring no family is left unprotected

Experience? Not Required

We value drive, ambition, and the will to succeed. Whether you're new to the field or seeking a career change, our award-winning training program will equip you with the skills you need to soar.

Investing in Our People to Protect Yours -
At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours.

Our Values:

Care, Collaborate, Dare, and Deliver aren't just words on a wall—they guide our actions, define how we interact with each other, and shape the way we serve our customers.

Why Choose Protect Line?

• Rewarding Pay:
  Kick off with
  £30,000 base
  and relish in
  uncapped
  commission. With a realistic OTE of
  £45,000,
  your dreams are within reach – whether it's jet-setting or home-making
• Career Growth:
  Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances.
• Enhanced Family Leave:
  Generous maternity, paternity, adoption, and surrogacy packages offer substantial support during those important life changes.
• Flexible Time Off:
  Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay Plus, take paid leave for appointments, emergencies, or any of life's surprises
• Celebrate Life:
  Enjoy extra paid days off for birthdays, weddings, new home purchases and your child's first birthday.
• Epic Company Events:
  Our Summer and Christmas parties are legendary—get ready to join the fun
• Sabbatical Opportunities:
  After 15 years of service, enjoy 4 weeks of paid leave to explore, learn, or recharge.
• Refer & Earn:
  Bring a friend onboard and pocket £1,500 for each successful hire
• Perks Galore
  : From eye care vouchers to retailer discounts, enjoy a variety of benefits.
• Secure Your Future
  : Benefit from our pension scheme, death in service benefits, and more.

So come and join our
extraordinary team
of
customer champions
who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for
extraordinary
So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us

At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing

Whilst we would love to be able to respond to every application we receive, it isn't always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.