Credit Controller
6 days ago
Optimus Worldwide with Partner Plus Media – UK Office | Supporting North America | 2pm–10pm UK
Are you a people person who loves solving problems, staying organised, and keeping things moving smoothly?
Do you thrive in a team environment where everyone supports each other?
And are you ready for a role that's fast-paced, varied, and genuinely enjoyable? If you're nodding… keep reading
Partner Plus Media, create bespoke, high-quality publications for clients across North America, and behind every great project is an incredible team. We're looking for a Credit Controller who's not just good at the job, but great to work with. We want someone confident, adaptable, and upbeat. Someone who can communicate well, stay organised, and jump in where needed.
About the Role This is hands-on, fast-paced, and people-focused.
You'll be speaking with clients, solving queries, securing payments, and keeping everything running smoothly behind the scenes. You'll work closely with teammates across accounts, sales, and customer service, so collaboration is a huge part of the job. If you love connecting with people and getting results, this is the perfect fit. And yes… the role comes with variety. Some days you'll be deep in client calls, other days working on internal projects or helping support other departments. Adaptability is key.
Working Hours To support our North American clients, your schedule will be:
2:00pm – 10:00pm UK Time Monday to Thursday
12noon - 8pm UK Time on Fridays
40 hours per week
Perfect for late risers, or just anyone who doesn't love early mornings.
What You'll Be Doing
- Reaching out to clients about outstanding invoices in a friendly, professional way
- Building great relationships and encouraging timely payments
- Solving billing questions with confidence and clarity
- Keeping organised, up-to-date notes and communication logs on our CRM
- Working closely with internal teams to resolve any issues
- Monitoring aged accounts and sharing updates with the team
- Supporting colleagues when needed with additional tasks or projects
This role is all about communication, teamwork, and getting things done together.
What You Bring to the Table
Essential
- Experience in credit control, accounts receivable, or a similar role
- Confident phone manner and strong communication skills
- Able to negotiate professionally while staying friendly and warm
- Highly organised with strong attention to detail
- Comfortable juggling multiple tasks and deadlines
- Familiar with Microsoft Office (especially Excel & Outlook)
- A genuine team player who likes working with others
- Positive, calm and professional under pressure
Bonus Skills
- Experience with North American clients
- CRM or finance system experience
- Background in creative, publishing, or advertising industries
Why You'll Love Working Here
- A friendly, supportive team that actually enjoys working together
- UK employment with Federal USA holiday entitlement
- Your birthday off every year
- Dress-down Fridays
- Regular company events and team socials
- Awards recognising brilliant work
- Opportunities to grow, learn, and develop
- A creative industry full of variety and interesting clients
Ready to Join Us? If you're organised, confident, great with people, and ready for a role that's fast-paced, modern, and genuinely rewarding, we want to hear from you. Join us and be part of an energetic, collaborative, globally connected team.
Job Type: Full-time
Pay: £27,500.00-£31,200.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
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