Hotel Ambassador

Hotel Ambassador – Moxy Birmingham NEC

We have a fantastic position for a Hotel Ambassador at Moxy Birmingham NEC.

This role will predominantly be casual hours working afternoons and evenings however, there could be some early shifts required. As this is a new role, hours will be flexible to start with and may increase as the role develops.

Moxy boldly breaks the rules of a conventional hotel stay across the globe. The non-traditional experience starts with check-in at the Bar Moxy and comes to life throughout its social public spaces.

Responsibilities

Your role is centred around guest interaction, anticipating guests needs and creating a memorable experience.

You will be responsible for:

• Welcoming all guests upon arrival to the hotel
• Assist guests with all needs
• Make recommendations
• Ensuring every aspect of the guests stay is perfect

We are looking for someone with a bright and welcoming personality, you will thrive on interaction and not be afraid to connect with our guests. Bring approachable, having a sense of humour and eye for detail is also ideal. It is essential you are committed to providing great customer service and will ensure every guest has the best experience whether it is their first visit to Moxy or their tenth

If that sounds like you, get in touch today and apply below.

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

BENEFITS FOR YOU

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

*a personality assessment can be part of the recruitment process*

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Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Norway and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit

MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.