Senior Welcome Services Ambassador

6 days ago


Birmingham, United Kingdom Portico Full time

The role of the Senior Welcome Services Ambassador is to lead by example and provide direction to all Welcome Hosts in the PwC Birmingham office. The Senior Welcome Services Ambassador is responsible for supporting the Welcome Services Team Leader to create and nurture a culture of excellence that delivers on the provision of a world class service for PwC and supports our vision and values for the development of our people and business. The individual will work closely with PwC staff and their clients, as well as other service partners in the business, and as this role is highly visible - you are always an ambassador. The candidate will be involved in all aspects of Welcome Services, whilst being open minded, adaptable and flexible in an ever changing and evolving business at all times.Shift pattern: 40 hours per weekSalary: £27,000Why PORTICO? Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.Benefits: We provide you with a competitive holiday allowance, pension, life insurance, enhanced annual leave, Recommend a Friend Bonus Scheme and thank you voucher scheme. We also have a 24-hour confidential helpline for employees, providing counselling & information services. You will also have access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people. Apply today for the opportunity to discuss an exciting new career with Portico



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