Helpdesk Assistant

2 weeks ago

Ingatestone CM JY, United Kingdom Martin FM Solutions Full time £60,000 - £78,000 per year

Martin FM Solutions are a maintenance provider supporting property managers throughout London and the Home Counties, with a small in-house team of Fabric Engineers and M&E sub contractors.

With our offices based in CM4 (Nine Ashes Road) your role as a Helpdesk Assistant will be as follows:

  • Monitoring the helpdesk email: raising quotes, new jobs, and providing timely updates to our clients.
  • Ordering materials where required.
  • Updating our CRM system (Simpro) ensuring a consistent timeline and workflow as you manage quotes/jobs through to completion.
  • Scheduling engineers diaries, and assisting them with accurate information enabling them to complete their work.

ABOUT THE TEAM:

We're a small family run business, with big plans. This is a busy office, and there is always something to do so we work hard, as a team, to pull together to get the job done

ABOUT YOU:

This is a great opportunity for someone looking to carve their own path. As a small business it's currently all hands on deck but as we grow we're keen to hear the teams ideas on how we can improve, and how you as an individual want to progress.

We're looking for someone confident on the computer and phone, happy to learn and take direction, and if you can think on your feet, you'll fit right in here.

THE BASICS:

  • Hourly Rate: £ £15.00ph
  • Full Time Hrs: OR 9:00-17:00
  • Office based (Due to location you will need to drive)
  • Email a full CV to including your preference of FT or PT

Closing date is Friday 24th October. Successful applicants for the 1st stage telephone interview will be contacted by Wednesday 29th October at the latest. No Agencies Please

Job Type: Full-time

Pay: £12.50-£15.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • On-site parking

Work Location: In person

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