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Fraud Risk Manager
2 weeks ago
Fraud Risk Manager
Home / Manchester
CR3 - Up to £58k
35 hours per week, full time
Want to change the world? Choose a career that makes a difference
At The Co-operative Bank we're proud to be different. We're proud of
our values and ethics, and our unique, customer-led Ethical Policy that shapes everything we do.
Born out of the co-operative movement over 150 years ago, you could say that doing the right thing has always been our thing. We don't just help people with their money, but help people fight for justice and the causes they care about.
We put people at the heart of every decision we make and there's never been a more important time for our Bank to stand up for the causes that matter most to our customers, colleagues and partner organisations.
Join us and help us continue to make progress in environmental and societal change, all with the UK's original ethical bank.
We promote a hybrid working environment, which means you will work at our office in Manchester roughly once a week and then remotely from home. To enable you to work from home, you will need have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life.
The role:
As a Fraud Risk Manager, you'll provide fraud expertise and consultancy support to shape the Bank's approach to change, ensuring that the wider Bank functions comply with the Bank's Fraud risk policies, control standards and procedural documentation (and more broadly across the Risk Management Framework). You'll also use your expert knowledge to ensure senior leaders across the Bank are aware of fraud risks and the steps being taken to address these through horizon scanning and risk assessments. In addition, your understanding of relevant regulations will be used to create responses to regulator queries.
Key Accountabilities:
- Provide Fraud expertise and consultancy support across all areas of accountability. Carry out analyses and investigations (independently or through technical/specialist leadership) of complex problems, issues and opportunities. Present your own ideas and views, raise issues and challenge where appropriate.
- Review and assess compliance of existing Fraud processes and procedures with the Bank wide control standards. Where gaps or deficiencies are identified, ensure that an appropriate remediation plan is in place and tracked through to a conclusion.
- Review, develop and analyse Fraud Risk MI in order to identify emerging Fraud risks and issues or deficient controls.
- Provision of trusted, fit for purpose advice and support to business areas to ensure the customer receives fair outcomes and avoids Fraud-specific and/or PSR breaches.
- Develop Fraud training, awareness strategies and action plans where Fraud requirement gaps or capability issues are identified. Ensuring corrective actions are delivered on a timely basis and in line with regulations.
Knowledge, Skills and Experience Required:
- Detailed understanding of operational processes across Retail & SME channels
- Expert Fraud knowledge
- High level of understanding of the Risk Management Framework
- Experience of working in a regulated environment.
- Strategic thinking – identifying strategic risks and helping define objectives and plans demonstrating a clear understanding of the bank's strategy.
- Excellent stakeholder management and negotiation skills.
- Ability to interact and influence with stakeholders across all levels of the organisation
- Excellent verbal and written communication skills
- Comprehensive understanding of company strategy and objectives and has the ability to directly align role to the business strategy
What You Can Expect From Us:
- Flexible and home working options
- 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days
- Competitive pension with up to 10% employer contribution
- Income protection / life assurance
- Commitment from employers on continued learning & development
- Wellbeing support '' offers mental health support, physiotherapy, GP's for both you and your family.
- 2 paid days for volunteering per year
- 'MyReward' corporate discount for over 800 retailers and Cycle to Work Scheme.
- Family friendly policies and supportive working environment
- Colleague network groups committed to inclusion and diversity within our Bank.
We can only consider candidates with the right to work in the UK at this time.
Our Bank is passionate and committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential.
At the beginning of the year, The Co-operative Bank officially became part of the Coventry Building Society Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
If you require more information or this document in a different format, please contact -
As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
*Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 11.2 as of 14 January 2025.
