Practice Administrator

Job Description:

Are you a proactive, highly organised professional who thrives in a supportive, people-centred environment? We're looking for an exceptional Practice Administrator to join our growing team, someone who can support the day to day running of the office, while contributing to a welcoming, efficient, and service-driven practice.

About Us

We are a dynamic firm of Chartered Accountants and Chartered Tax Advisors who partner with ambitious businesses and individuals across the UK. Our clients range from start-ups and scaling companies to established corporates and high net worth individuals. We pride ourselves on delivering strategic advice, accounting expertise, and robust tax planning with clarity, energy, and precision.

The Role

This is more than a traditional administrative position. As Practice Administrator, you'll play a central role in keeping the practice running smoothly supporting operations, strengthening internal culture, ensuring seamless coordination, and serving as a reliable point of contact for clients, partners, and the wider team.

You'll work closely with the partners and staff, manage day to day administrative and operational activities, assist with client-facing tasks, and take the lead on organising practice-wide initiatives, events, and processes that keep the business moving forward.

Key Responsibilities

Administrative Responsibilities

• Greeting clients and handling incoming calls and enquiries
• Managing emails, post, and general correspondence
• Maintaining client records and updating internal systems
• Preparing engagement letters, onboarding documents, and client files
• Document management: scanning, filing, archiving
• Supporting accountants by booking meetings, chasing client information and preparing simple reports
• Diary management and scheduling
• Managing office supplies and general office maintenance
• Managing client feedback and satisfaction
• Managing Website and Social Media
• Manage hiring process and onboarding
• Other tasks as required

Finance Duties

• Internal bookkeeping tasks, including entering invoices and receipts
• Processing client records (sales, purchases, bank statements) under supervision
• Manage debt collection and credit control
• Preparing payment runs and checking supporting documentation
• Raising and sending client invoices and statements
• Monitoring and recording payments received
• Reconciling simple accounts (bank, supplier, petty cash)
• Preparing financial reports or summaries for senior staff (training provided)

Office Operations:

Manage the day-to-day running of the office, including supplies, systems, suppliers, and facilities. Keep everything (and everyone) organised and on track.

Client Liaison:

Act as a key point of contact for clients — coordinating communications, meetings, and supporting relationship management. Build trusted relationships and contribute to our high-touch service style.

Project & Document Support:

Assist the team with formatting, assembling, and finalising client-facing documents

Culture & Team Experience:

Champion our internal culture — organising staff events, supporting wellbeing, onboarding new joiners, and helping to maintain our positive, people-first working environment.

Event Planning:

Coordinate firm events, including our annual retreat, quarterly meetups, and occasional client functions.

What We Offer

• A central role in a growing firm at the heart of innovation and professional services.
• A modern, collaborative office in Belfast that closes at 1pm on Fridays
• A supportive team, where your voice will be heard and your work valued.
• Competitive salary + pension scheme
• Opportunities to contribute beyond your job title — from shaping culture to driving events and client experiences.
• Competitive holiday allowance

Job Type: Full-time or Flexible working

Job Type: Full-time

Pay: From £28,000.00 per year

Work Location: In person