Corporate Receptionist

5 days ago

London, Greater London, United Kingdom Acuity Services Full time £25,000 - £33,000 per year

Job Description

Corporate Receptionist

Monday - Friday 08:00- 17:00 and 09:00-18:00 shifts

The role of the Corporate Receptionist is to tailor and deliver a five-star customer journey in the building for all the visitors and occupiers. You will be the first point of contact for all the team members, visitors and occupiers.

As a Corporate Receptionist, you will be expected to be intuitive in your service approach and able to communicate effectively with internal and external clients adding value to the role and the business with innovative ideas and initiatives. The success of the role relies on building strong relationships with the occupiers, their visitors and other internal stakeholders, tenants and contractors.

The role also requires you to work together with other service providers on site embracing a one team approach, specifically the security team. In this role you are expected to use your own initiative to continuously improve the service delivery to ensure the highest levels of customer service are achieved. You would be expected to create a culture of excellence that delivers a world class service for our clients.

Our Ideal Candidate:

  • Previous 5* Customer Service Experience: Hotels, Restaurants, Luxury Retail
  • Can consistently display excellent customer care skills to every person you interact with.
  • Can demonstrate the ability to multi- task.
  • Must be well-presented and immaculately groomed at all times.
  • Must be Polite, tactful, diplomatic and patient. Able to communicate in a calm professional style.
  • Can consistently demonstrate positive energy, confidence and enthusiasm.
  • Must be organised and efficient with the ability to work under pressure.
  • Must have an excellent command of the English language
  • Must have an excellent telephone manner and a high standard of written communication.
  • Must be Solution focused and proactive.
  • Must have a flexible and adaptable approach to work.
  • Must be literate in MS Office Suite (word, excel and outlook)
  • Experience in organising events desirable

Job Types: full time, Permanent

Pay: £33 000 per year

Benefits:

  • Company events
  • Company pension
  • Private medical insurance
  • Referral programme
  • Store discount

Experience:

  • Elite Hospitality: 2 years (required)

Job Types: Full-time, Permanent

Pay: £33,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Private medical insurance
  • Referral programme
  • Store discount

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Elite Customer Service: 2 years (preferred)

Work Location: In person

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