Support Worker Gateshead- Full Time

Job Overview
Our Gateshead services are assisting clients 24 hours a day, 7 days a week. We require enthusiastic, caring individuals to take them out shopping, to restaurants or to activities within the local community. We have a variety of shifts including days, nights, and sleep ins. If you like baking or have good knowledge of local public transport routes this rewarding job could be the role for you.

As a Support Worker, you will provide high quality care and support to our client to enable them to live their best life. You will be passionate in making a difference to our client's life, helping them to fulfil their aspirations and ambitions. We are recruiting at our Supported Living and Outreach service, a driving license is highly desirable.

St Anne's Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.

Main duties of the job

The Role

• Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client's changing needs and wishes.
• Respectful - Support clients to fulfill their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
• Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do. Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
• Understanding - Where required to provide personal care to clients in a way that respects their choices and dignity, including assistance with washing, bathing, toileting, and continence.
• Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client. Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• 20 days annual leave excluding bank holidays, raising +1 day for each year of service, capped at 25 days
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

St. Anne's is working to actively promote equality, diversity and inclusion.

We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.

St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job.

The Candidate
Detailed job description and main responsibilities

• Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
• Understanding of the importance of maintaining accurate written and numerical records
• Ability to undertake a wide range of personal care and domestic duties (specific to each service)
• Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
• Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
• Able to work cooperatively as a team member.
• Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders
• Driving license is desirable

Person specification

Experience
Desirable criteria

• Previous experience working in care (employment or carer at home)

Qualifications
Essential criteria

• Care Certificate or required to undertake Care Certificate

Desirable criteria

• Current driver licence

St. Anne's is working to actively promote equality, diversity and inclusion.

We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.

St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on opt 5 if you require any reasonable adjustments.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Support Worker JD (PDF, 151.6KB)

Apply online now

Further details / informal visits contact

Name Kieran Wilson Job title First Line Manager Email address Additional information

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