Global Head of Global Client Services, Managing Director

7 days ago

London, Greater London, United Kingdom Citi Full time £150,000 - £250,000 per year
Global Client Services (GCS) Strategy & Business Development: Lead the global strategic direction and provide comprehensive oversight for the Global Client Service (GCS) Program, including driving significant business development efforts. Collaborate with regional private bank teams and geographic CPB heads and management to ensure consistent application of GCS strategy and best practices across all global locations, balancing global objectives with regional execution. This includes an in-depth understanding of and active facilitation for complicated cross-border client account coverage, ensuring the GCS program effectively facilitates the opening of accounts in each region where clients require wealth management for personal, family or business purposes, outside of their original banking region. Partner closely with internal marketing and product teams to develop bespoke thought leadership content, white papers, and presentations tailored to the unique interests and challenges of global clients and family offices, with a specific focus on promoting and "selling" the GCS offering. Represent the firm at industry conferences, thought leadership events, and exclusive gatherings to enhance brand visibility and expand professional networks, actively seeking opportunities for increased marketing and media engagement around GCS. Drive initiatives to position the firm as a leading authority and preferred partner for global clients and family offices through strategic content dissemination, speaking engagements, and media opportunities, including targeted client profiling and pipeline building for GCS. Gather market intelligence and client feedback to inform the development of new products, services, and marketing collateral relevant to these client segments. Minimum of 15 years of progressive experience in client coverage, business development, or relationship management within financial services, with a significant focus on Global UHNW clients. Demonstrated track record of successfully originating, developing, and expanding substantial client relationships and consistently exceeding revenue targets. Extensive knowledge of investment products, wealth management solutions, private markets, and capital markets relevant to sophisticated clients. Proven experience in developing and implementing global strategies with strong global oversight capabilities. Exceptional executive presence, communication, and presentation skills, with the ability to engage Global UHNW clients Proven ability to operate independently, strategically, and with a high degree of autonomy in a senior individual contributor capacity. Strong analytical skills and the ability to interpret complex financial information and market trends. Bachelor's degree required; MBA or other advanced degree/professional designation (e.g., CFA, CFP) preferred.
For complementary skills, please see above and/or contact the recruiter.

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