Product Designer

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 The Product Designer 2 Partners with product teams to design products that satisfy and exceed customer needs. The Product Designer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Humana is seeking an accomplished, customer obsessed and results oriented Product Designer to manage and grow our Digital presence. This role will be responsible for transforming how people learn about and shop for Humana offerings, with a focus on meeting customers where they are and prioritizing clarity and simplicity as we support them in navigating a complex space. S/he/they will champion a startup mindset and promote agile ways of working to design, develop and deliver differentiated experiences for our customers.

The ideal candidate is a collaborative, product-oriented team player comfortable working in a fast-paced environment. S/he/they must be a strong communicator and feel comfortable working with internal stakeholders of all organizational levels.

Product Designer – Experience Transformation

Humana is committed to investing in innovative digital experiences that improve our members' quality of life and their interaction with us. We connect a wide range of user types – including members, providers, employers, and agents/brokers – with Humana and with one another to drive engagement, satisfaction, and business value.

We are seeking a customer-obsessed and results-oriented Product Designer to help shape meaningful digital experiences across our ecosystem. This individual will contribute to the design of intuitive, accessible, and impactful solutions that support both user needs and business goals. You'll work within a collaborative, agile environment to bring ideas to life through thoughtful design.

Assignment Capsule

Join our multi-disciplinary group of UX designers, researchers, and writers focused on improving the digital experience for Humana's diverse audiences. You'll be responsible for designing user-centered digital experiences that support learning, engagement, and navigation across our platforms.

Our team is data-driven and takes a test-and-learn approach to usability, analytics, accessibility, and cross-platform strategy.

You'll take ownership of your design workstreams with autonomy, while receiving support and mentorship from senior team members. We value a growth mindset and encourage continuous learning, experimentation, and collaboration.

As a Product Designer, you will:

·       Design UX and UI for high-value digital experiences that simplify and enhance Humana's customer interactions

·       Translate user insights into design strategies and solutions

·       Collaborate with cross-functional partners across product, engineering, and business teams

·       Work closely with other designers, content strategists, UX writers, and researchers

·       Identify opportunities to elevate user experiences and improve engagement

·       Advocate for the user while balancing business and technical constraints

·       Maintain a deep understanding of your product area, including goals, audiences, roadmap, and metrics

·       Partner with research and content teams to inform and iterate on design decisions

·       Contribute to early design sketches and high-fidelity prototypes

·       Align with enterprise design standards and contribute to the design system

·       Collaborate closely with developers and design with implementation in mind

Key Competencies

Big Picture Thinking

·       Ability to see the broader experience and make sound design decisions

·       Articulate design rationale and expected value through compelling storytelling

Collaboration & Growth

·       Work independently with support from senior team members

·       Seek feedback and iterate through collaboration

·       Demonstrate a growth mindset and openness to learning

·       Share knowledge and support team success

Professionalism

·       Maintain a strong, approachable presence

·       Be flexible and open to change

·       Communicate clearly and effectively across teams

Role Essentials

• Bachelor's degree or equivalent
• 3+ years of experience as a Product Designer, UX Designer, Interaction Designer, or similar
• Expert-level proficiency in Figma, including auto-layout, component libraries, prototyping, and design systems
• Ability to create pixel-perfect, production-ready designs with a keen eye for detail
• Online portfolio showcasing strategic, user-centered design work
• Strong understanding of interaction design principles and UI patterns
• Experience designing within business, technical, and design constraints
• Ability to create conceptual models, user flows, design specs, and prototypes
• Experience with user research and translating insights into design
• Comfortable designing with implementation in mind and collaborating with developers
• Familiarity with accessibility and SEO principles

Role Desirables

• Bachelor's degree in human-computer interaction, design, or related field
• Experience designing for senior adults or healthcare audiences
• Familiarity with inclusive and accessible design practices
• Experience with usability testing platforms
• Familiarity with tools like Lucid, ADO, Jira Align, and Adobe Experience Platform
• Understanding of front-end technologies to communicate effectively with engineering
• Strong organizational and analytical skills
• Excellent verbal, written, and presentation skills

Use your skills to make an impact
 

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert:  Humana values personal identity protection.  Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file.  When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $88,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline:
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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