Personal Assistant

Description
Location:
London

Reporting to:
The role will report directly to the Lead EA/EA to CEO

Closing date:
Tuesday, 9th December at 5:30pm

About Starling
At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.

Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.

Hybrid working:
You will be expected in the office 4 days a week.

The Opportunity
The PA (Personal Assistant) provides support cover to all of the direct reports of the Group CEO. The role provides cover for the holiday and other absences of their dedicated assistants and potentially covers multiple executives simultaneously. This role manages the 'holiday cover tracker' with the Lead EA to ensure appropriate coverage (averaging 50 weeks of annual leave coverage) without over-allocation. When no cover is needed, the PA will assist with projects across teams, work within the CEO department with the Lead EA, and support other EAs and executives as required. We are looking for a confident, discreet, and curious individual who is happy to get involved in all areas of the business. The successful candidate will be self-sufficient, adept at prioritising a dynamic workload, and possess a 'no task is too big or too small' attitude.

Key Responsibilities

• Providing key business and administrative support to executives
• Calendar and travel management
• Inbox management (if requested)
• Preparing documents
• Processing expenses
• Coordinating meetings and logistics of meetings
• Acting as a point of contact, all while maintaining high levels of discretion and adaptability.
• Greeting and collecting guests.

Requirements

• Relevant work experience in an office environment is essential (although Banking experience is not required)
• Experience in Google suite strongly preferred. Slack, TravelPerk and Xero would be a bonus.
• A keen desire to learn and develop administrative support skills.
• Strong organisational and time-management skills with a meticulous attention to detail.
• Excellent interpersonal and communication skills (written and verbal), with the confidence and maturity to interact professionally with Executive-level staff.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A proactive and 'can-do' attitude, able to follow direction effectively.
• Ability to handle sensitive information with discretion.

Benefits
Make an Impact:
Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.

Culture of Excellence:
Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on \"doing the right thing."

Growth and Development:
We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.

A Bank That Cares:
We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.

Comprehensive Benefits:
We offer a competitive salary and a comprehensive benefits package, including:

• Company-enhanced salary sacrifice pension scheme (7% employer contribution)
• Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Life Insurance at 4x your salary.
• 16 hours of paid volunteering time a year.
• Ability to buy or sell annual leave.
• Generous family-friendly policies.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• Incentivised refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks

Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.