Product Design Lead

7 days ago

London, Greater London, United Kingdom JPMorganChase Full time £80,000 - £120,000 per year
Description

We are actively seeking an experienced and dynamic product design lead to join our award-winning Digital Markets Experience Design team. 

Join our award-winning Digital Markets Experience Design team as a product design lead, where you'll enhance user experiences and deliver value to both the business and customers. Collaborate with senior design leads and cross-functional teams to create user-centered solutions for complex challenges. Your expertise in experience strategy and inclusive design will promote the next generation of our digital tools, achieving business outcomes and enriching the customer experience. Be part of a growing global organization with frequent communication with stakeholders and an active in-house design community.

As the Product Design Lead within the Digital Markets Experience Design team, you will enhance user experiences across our products, delivering value to both the business and customers. You will work with senior design leads to create user-centered solutions for complex challenges, focusing on inclusivity and user needs to promote the next generation of our digital tools.

Job Responsibilities

  • Design and deliver engaging, user-centred experiences for B2B applications used by our institutional banking clients
  • Help grow and foster a high-performance design team by being accountable for overseeing the implementation of the standards across product suites, and be a champion for Design
  • Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
  • Actively participate in design strategy and product definition, roadmap planning in a multidisciplinary environment with product, design and tech partners 
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
  • Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion

Required qualifications, capabilities and skills: 

  • Experienced in delivering design solutions in complex business domains, collaborating effectively with product, development, business, and technology teams.
  • Constantly pushing your limits and searching for opportunities to become better, and comfortable receiving feedback and critique, building on the ideas of others
  • Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience

Preferred qualifications, capabilities, and skills

  • Design leadership or managerial experience

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