Lettings Manager

1 week ago

Cardiff, Cardiff, United Kingdom Spicerhaart Full time £32,000 - £52,000 per year

Ready to lead and make an impact in a fast-moving property market? Darlows Estate Agents Cardiff is looking for a Lettings Manager to head up a high-performing team and drive success.

This is an exciting opportunity for an experienced lettings professional with a passion for leadership, performance, and exceptional customer service. You'll be at the forefront of team development, business growth, and delivering top-tier service to landlords and tenants alike.

If you're ready to take your career to the next level with a trusted and respected brand, apply now and lead the way with Darlows

Benefits of being a Lettings Branch Manager at Darlows Estate Agents

  • Complete on-target earnings exceeding £50000 per year
  • £20,000 to £32,000 basic salary, dependent on experience
  • £2,500 for your first 3 months of employment, whilst you build your pipeline
  • Uncapped commission scheme
  • A Company Car
  • Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
  • Career progression opportunities
  • Our new company-wide Elevate incentive program
  • Employee Assistance Programme

A day in the life of a Lettings Branch Manager

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPI's
  • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
  • Encourage your teams development and progression
  • Strong focus on generating new and repeat business
  • Developing and maintaining strong relationships with Landlords and Tenants
  • Liaising with Tenants and arranging property viewings in line with their needs
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager

  • Full UK Driving Licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Works well with others to create a team spirit and an enjoyable working environment.
  • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
  • The ability to create and action business plans relevant to your branch
  • The ability to monitor and assess performance of local competitors
  • A strong understanding of current legislation related to Residential Lettings
  • Ability to manage time sensitive and high volume workloads
  • A reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft Packages)
  • Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

  • Full UK Driving Licence
  • Legal entitlement to live and work in the UK 
    (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We'll need evidence of your right to work in the UK, in the form of:
  • Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance
  • Drivers Licence Check

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