Head of Broking

Location

London, United Kingdom

Job type

Full-Time

Work mode

Hybrid

Job level

Management & Leadership

Job ID

11017

Company

Munich Re Specialty - North America

Employment type

Regular

Area of expertise

Client & Customer Management

Introduction:

Munich Re Specialty North America – Binding Authority (MRSNA - BA) is a leading expert in understanding and connecting US coverholders and brokers to flexible and innovative insurance solutions. We are also a registered Lloyd's Broker. As a wholly owned subsidiary of Munich Re, we have access to the expertise, products and risk appetite of one of the largest and most successful insurance groups in the world.

We are specialists in offering expertise in underwriting, broking and capacity management for US Excess and Surplus (E&S) lines insurance solutions. The unique combination of broking and underwriting divisions provides the ability to quote and bind risks through inhouse binding authorities, while providing customers with access to Lloyd's, London Market companies, and Munich Re owned capacity in Germany and the US.

Why join us?

We are a responsible employer, with a reputation for innovation and adding value in the insurance distribution chain. As a wholly owned subsidiary of Munich Re, we have access to the expertise, products, risk appetite and career development opportunities of one of the largest and most successful insurance groups in the world. As our business continues to grow, we are committed to expanding our team and provide development opportunities to ensure we are always supporting our people in their career journey. Our talent pool makes us who we are, and our inclusive culture means we are looking to continue to build our team with broad expertise, diverse backgrounds, and ambitious employees. Being part of MRSNA - BA provides access to multiple health and wellbeing benefits, work-life balance initiatives (including hybrid working), financial wellbeing packages as well as training, development and career opportunities.

Regulatory Framework – SM&CR:

This role is a Certified Function under the Senior Managers & Certification Regime (SM&CR), specifically a Significant Management Function. The individual in this position must remain fit and proper at all times, adhering to the FCA Handbook, COCON, and all relevant regulations.

Purpose of the Role:

The Head of Broking leads the Broking function and is a key member of the Executive team. This role combines strategic leadership with hands-on delivery, driving business growth, strengthening market relationships, and ensuring successful execution of our broking strategy.

Key Responsibilities:

Department Leadership & Governance

• Lead and develop the Broking team to achieve commercial, operational, and quality objectives
• Ensure compliance with all regulatory and legal requirements
• Maintain robust operational effectiveness and risk management
• Promote and uphold COCON standards and technical excellence
• Foster a culture of learning, collaboration, and accountability

Broking & Market Engagement

• Lead negotiations and placement of delegated authority agreements with Lloyd's syndicates and capacity providers
• Oversee all broking activity and related data analysis
• Maintain deep knowledge of market developments and emerging opportunities
• Assess new products, innovations, and market capabilities to support client needs

Business Development

• Drive strategic growth through client and partner engagement
• Build new business pipelines through proactive outreach and market networking
• Maintain structured and senior-level client engagement programmes
• Promote MRSNA-BA capabilities across key market relationships

Relationship Management

• Serve as the senior point of contact for coverholders, clients, and market partners
• Support onboarding of new coverholders and ongoing relationship management
• Ensure timely and accurate service delivery across the policy lifecycle
• Champion a fair-customer-outcome culture

Executive Responsibilities

• Translate Group strategy into actionable plans for the Broking function
• Prepare budgets, performance reports, and contribute to Board-level decision-making
• Attend and contribute to Executive and governance committee meetings
• Lead Continuous Conversations and talent development efforts within the team
• Chair the Broking Committee and participate in other committees as required

Authority & Delegation

• Act in accordance with MRSNA-BA's signatory and authority frameworks
• Initiate recruitment within budget
• Cheque signatory and electronic payment authority per operational procedures

Qualifications & Experience:

• Membership of a relevant professional body (preferred)
• Extensive experience delivering commercial targets and understanding client needs
• Proven leadership and strategic management experience within insurance broking
• Strong market reputation and ability to develop new business opportunities
• Demonstrated capability in financial and budget management

About us:

You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders

We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn

You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions

We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged

At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.