Information Technology Support Specialist

7 days ago

Gateshead, Gateshead, United Kingdom Careers Plus Full time £25,000 - £32,000 per year

IT Support Specialist

Location:
Gateshead

Salary:
£25,000 – £32,000 per annum (depending on experience)

Contract:
Full-time, Permanent

About the Role

An established and forward-thinking organisation is looking for a dedicated
IT Support Specialist
to join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth day-to-day operation of IT systems, and contributing to the ongoing improvement of technology services.

Key Responsibilities

  • Provide first-line technical assistance to end-users via phone, email, or in-person, covering hardware, software, and network issues.
  • Troubleshoot and resolve technical problems with minimal disruption to business operations.
  • Install, configure, and maintain computer hardware, software, and peripherals (printers, scanners, etc.).
  • Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity.
  • Create and maintain accurate documentation of technical issues and solutions.
  • Support onboarding and provide user training on IT systems and best practices.

Qualifications & Experience

  • Minimum of 2 years' experience in IT support or a similar technical role.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience with network administration and familiarity with cloud-based services (Azure, AWS).
  • Relevant certifications such as
    CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
    are advantageous.

Skills & Attributes

  • Strong analytical and problem-solving skills.
  • Clear communicator, able to explain technical concepts to non-technical users.
  • Customer-focused with a professional and approachable manner.
  • Adaptable and keen to learn new technologies.

If interested click "apply" and one of our consultants will reach out

  • Telco Support Specialist

    1 week ago

    Gateshead, Gateshead, United Kingdom Agilico Workplace Technologies Full time £40,000 - £70,000 per year

    Job role: Telco Support Specialist​Department: Technical Support​Location: Gateshead​​Working Pattern:​   Monday to Friday (37.5 hours per week) - 4 days in Office​​Contract: Permanent​​ What we're all about…At Agilico we're on a journey to build a better future for our people and planet. We're proud to be the UK's pioneering...

  • IT Support Apprentice

    4 days ago

    Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £17,000 - £25,000 per year

    About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand  Our mission: To deliver technology like no otherAbout the roleDo you have a natural passion for IT and want to start...

  • Support Worker Female

    1 week ago

    Gateshead, Gateshead, United Kingdom Time to Care Specialist Support Services Limited Full time £12,000 - £15,000 per year

    Role: Support WorkerLocation: Gateshead, 36 Hour Contract available£ £13.05 depending upon experience + benefits packages.Who are we?At Time to Care Specialist Support Services Limited, we enable people to live independently, stay connected with their communities, and involve them in shaping the support they receive.Our head office is based in Alnwick,...

  • Information Security Officer

    3 days ago

    Gateshead, Gateshead, United Kingdom Hamilton Barnes 🌳 Full time £70,000 - £75,000 per year

    Join a rapidly growing SaaS organisation leading the way in cloud-based accessibility and digital inclusion. Our technology is used by thousands of organisations worldwide — including major global brands — and we're on an ambitious mission to make online experiences accessible for everyone.As we scale globally, we're looking for an experiencedInformation...

  • Customer Experience

    7 days ago

    Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £24,600 - £26,000

    About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. Our mission is to deliver technology like no other. It is such an exciting time to join us on our journey as we continue to grow and expandAbout the roleWe are looking to recruit a...

  • Full and Part Time Support Workers

    5 days ago

    Gateshead, Gateshead, United Kingdom Orbis Support Full time £30,500 - £40,000 per year

    Job AdvertSupport Workers – GatesheadFull-time & Part-time roles availableWe are a supported living organisation specialising in bespoke support packages for people with learning disabilities and Autism who want to live fulfilling lives in their own homes, within their community. We are now looking for Support Workers to join our team in the Gateshead...

  • 24/7 IT Analyst

    6 days ago

    Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £28,200 - £36,000

    About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK.Our mission is to deliver technology like no other.It is such an exciting time to join us on our journey as we continue to grow and expand  About the roleWe are looking for a 24/7 IT Analyst...

  • Talent Acquisiton Partner

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £45,000 - £55,000

    About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand  Our mission: To deliver technology like no otherWith an in-house recruitment function already established, we're now...

  • Talent Acquisition Partner

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £36,000 - £54,000 per year

    About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expandOur mission: To deliver technology like no otherWith an in-house recruitment function already established, we're now...

  • Cyber Security Analyst L1

    2 days ago

    Gateshead, Gateshead, United Kingdom Aspire Technology Solutions Full time £33,350 - £39,100

    About AspireAt Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand  Our mission: To deliver technology like no otherAbout the roleWe are looking for a Cyber Security Analyst L1 to join...