Enterprise Account Manager

1 day ago

Chesterfield, Derbyshire, United Kingdom Industrial Ancillaries Full time

Industrial Ancillaries Ltd are an independent family owned Industrial Supplies and Engineer's Merchant and have been providing a
Service to Industry

since 1969.

Our Head office and national distribution centre is in Chesterfield, where we ensure next-day delivery across the UK from our large stock inventory, we also operate a sales office in Aberdeen.

Industrial Ancillaries are proud to be certified with ISO 9001, ISO 14001, ISO 45001 and Achilles UVDB and hold many other accreditations to support our commitment to quality services and environmental awareness.

We pride ourselves on being a trusted partner to the gas industry, delivering high-quality Products and exceptional service. Our culture is built on
collaboration, integrity, and innovation

. We value proactive problem-solving, continuous learning, and a commitment to exceeding customer expectations.

Our sales function is predominantly split into our
Ancillaries

and
Utilities Teams

, our Utilities Team focuses on Enterprise customers in the Utilities Sectors, whereas the Ancillaries Team is responsible for our resale and direct business channels.

Our
Utilities Team

are looking for an Enterprise Account Manager

Role Overview

We are seeking an experienced Enterprise Account Manager to oversee and grow relationships with our largest clients in the gas industry. This role is critical in ensuring that client engineers have the right equipment, at the right time, to maintain and service gas assets effectively. You will act as the primary point of contact for operational needs, while also managing a small team to deliver exceptional service.

Key Responsibilities

  • Manage and develop strategic relationships with large enterprise accounts in the gas sector.
  • Serve as the main liaison for client engineers, ensuring timely delivery of equipment and solutions.
  • Understand client operational requirements and proactively anticipate their needs.
  • Coordinate with internal teams to guarantee accurate stock levels and on-time fulfilment.
  • Lead and mentor two direct reports, providing guidance and performance management.
  • Monitor account performance, identify growth opportunities, and implement improvement plans.
  • Maintain strong knowledge of gas industry equipment and compliance standards.
  • Prepare regular reports on account activity, service levels, and customer satisfaction.

Skills & Experience Required

  • Proven experience in account management, ideally with enterprise-level clients.
  • Strong understanding of the gas industry and associated equipment.
  • Excellent communication and relationship-building skills, particularly with technical teams.
  • Ability to manage multiple priorities and deliver under pressure.
  • Leadership experience with direct reports.
  • Proficient in Microsoft Office Suite.

Preferred Qualifications

  • Background in industrial supply or asset maintenance sectors.
  • Knowledge of health and safety standards in the gas industry.
  • Commercial acumen and negotiation skills.

Benefits:

  • Salary: Dependant on Experience
  • Annual leave of 24 days plus bank holidays
  • Opportunities for professional development and career growth.
  • A supportive and friendly work environment.

Other Information:

  • Parking is available onsite
  • Good Public transport links
  • Bike storage and changing facilities onsite

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