Sales Administrator

1 week ago

Newbury RG SJ, United Kingdom Netteam tX Full time

We are looking for an ambitious Administrator to join our well-established Sales and Logistics Team.

At Netteam tX, we recognise and develop talent, and always look to retain talent through the creation of career opportunities, lateral and horizontal. Longer term, there are opportunities for advancement within both the sales ordering team and account management function. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people who make us great.

Responsibilities:

  • Handling telephone/email queries from clients and suppliers
  • Processing orders efficiently – following up by obtaining POs and uploading it to relevant sales tickets.
  • Booking stock in and managing any shipping process.
  • Raising quotes for customers renewals, monitoring renewals that are approaching their end dates, liaising with customers and account managers to ensure renewals orders are submitting prior to end date.
  • Raising customer invoices
  • Responding to queries from Finance team regarding supplier statements
  • Logging customer queries on our CRM platform, ensuring all details are captured correctly
  • Continual review of processes and procedures with regards to customer ordering and invoicing
  • Preparation of sales contracts and agreements
  • Adding licences to supplier portals in support of helpdesk
  • Raising helpdesk tickets on behalf of customers
  • Liaising with other teams to support project queries
  • General administration
  • Providing reports for Account Managers
  • Documenting procurement processes
  • Ad hoc duties such as filling in for the logistics team to cover sickness and holidays.

Experience:

  • Administration experience, ideally within Sales/Logistics/Account Management function would be advantageous
  • MSP experience would be beneficial bot not essential
  • Experience of sales processing would be advantageous
  • Experience of managing customer renewals would be advantageous
  • Knowledge of Microsoft applications
  • Ability to work independently and as part of a team

Personal Attributes:

  • Friendly and professional
  • Possesses good written and verbal communications skills
  • Recognises the importance of frequent and clear communications
  • Engages internal stakeholders easily
  • Possesses an interest in IT
  • Feel that every day is a day of learning and knowledge
  • Disciplined, with the ability to priortise and execute tasks under pressure
  • Harnesses pressure to deliver results

Why join us?

  • We make work life balance a normal, not a benefit
  • A fun and productive place to work
  • Great team of people to work alongside
  • Workplace Pension
  • Comprehensive inhouse and external training offered
  • Competitive salary that reflects your skills and experience

Diversity and Inclusion:

We are proactively committed to creating a diverse workforce at Netteam tX.  We value diversity and inclusion; we want to attract the best people for all our roles.  This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.

Other:

In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Health & wellbeing programme
  • On-site parking
  • Referral programme
  • Store discount
  • Work from home

Work Location: In person

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