Client Advisor

1 week ago

London Area, United Kingdom Atelier Rebul Full time £25,000 - £40,000 per year

"Quality and trust are the most important legacies of the Rebul family."

— J. Cesar Reboul

Founded in 1895 by French pharmacist Jean Cesar Reboul in the Beyoglu district of Istanbul, "Grande Pharmacie Parisienne" became one of Turkey's first pharmacies and played a pioneering role in the fields of health and beauty. Over time, this deep-rooted legacy evolved into the Atelier Rebul brand, enriched with unique formulas combining scientific expertise and natural ingredients.

Atelier Rebul offers a wide range of products including colognes, perfumes, skincare and home fragrances, aiming to deliver not just products, but a sensorial lifestyle. Blending traditional pharmaceutical knowledge with modern life, our goal is to provide a distinctive experience for every customer.

Today, with our new store in Marylebone, we are bringing this unique tradition to the streets of London.

Job Description

Client Advisor – Marylebone – Full-time – 40 hours/week

As a Client Advisor, you will be the face of Atelier Rebul and play a key role in providing an exceptional customer experience. You will guide each customer through a sensorial journey, share the story behind our products, and create lasting emotional connections with our brand.

Key Responsibilities

  • Greet and welcome customers warmly, ensuring a premium customer journey.
  • Understand customer needs and provide personalised product recommendations.
  • Take part in daily store operations such as opening/closing, till management and stock handling.
  • Maintain visual merchandising standards and ensure the boutique is always well-presented.
  • Support in product replenishment, promotions and events.
  • Work as part of a team to achieve sales targets and KPIs.

Qualifications

You will have:

  • Previous retail experience, preferably in cosmetics, beauty or luxury industry.
  • Excellent interpersonal and communication skills.
  • Sales-oriented and passionate about providing excellent customer service.
  • Strong team player with a proactive attitude.
  • Passion for storytelling, fragrance, and wellness.
  • Additional languages are a plus.
  • Legally eligible to work in the UK.

What We Offer

  • Competitive salary and sales-based bonus opportunities.
  • Comprehensive training on our brand and product portfolio,
  • A dynamic and inclusive work environment within a boutique luxury atmosphere,
  • Staff discount across the Atelier Rebul products,
  • Opportunities for professional development within a growing international brand.

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