IT Technician Apprentice

7 days ago

Andover SP, United Kingdom Farleigh School Full time £18,000 - £22,000 per year

All candidates must apply for this role via the website )

Farleigh School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant must be willing to undergo appropriate Child Protection Screening, including references from past employers and an enhanced DBS disclosure.

Farleigh School seeks to appoint a motivated and enthusiastic individual to join our IT team as an IT Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a dynamic school environment while working towards recognised qualifications and certifications.

The successful candidate will be supported by experienced professionals and given the opportunity to develop their technical skills across a wide range of systems and platforms.

Particular Tasks & Responsibilities:

  • Provide support for Windows PCs and servers, Apple Macs, and iPads
  • Be the first point of contact for Pupils and Staff with IT issues, with support from the IT Manager, and respond to these incoming requests in a timely manner
  • Escalate issues to the IT Manager where appropriate
  • Support basic networking tasks, including troubleshooting, Wi-Fi surveys, cable runs, and cable patching
  • Help maintain and update the asset database, including tagging new equipment
  • Assist in creating and maintaining documentation of school systems
  • Follow established IT processes and contribute to their improvement
  • Support user account creation and removal
  • Support system security by helping with updates and patching
  • Maintain and support classroom technology, with particular attention to the school's Promethean board deployment
  • Organise and maintain the IT storeroom, ensuring stock levels are monitored
  • Work alongside third-party vendors and service providers
  • Assist with the monitoring of pupil web activity and report findings to the Head of ICT
  • Contribute to data entry tasks and general administrative support
  • Assist in the secure disposal of retired equipment and maintain accurate records
  • Any other duties which may be assigned commensurate with the post and in keeping with the nature of the Prep school environment

We are seeking an individual to work full-time, all year round. Working hours are based on 37.5 hours per week, Monday to Friday, typically from 9.00am to 5.30pm, with a 30-minute unpaid lunch break. This is an 18-month apprenticeship, with the potential for a permanent full-time position upon successful completion.

Person Specification

Essential

  • A genuine interest in IT and technology
  • Strong communication and problem-solving skills
  • Willingness to learn and take initiative
  • GCSEs (or equivalent) in English and Maths
  • Ability to work effectively both independently and as part of a team

Desirable

  • Previous experience in an IT support environment
  • Familiarity with basic troubleshooting, even in informal settings
  • Awareness of safeguarding and data protection principles

Salary is dependent on experience, qualifications and skills at time of appointment.

Job Types: Full-time, Apprenticeship

Pay: Up to £22,000.00 per year

Benefits:

  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Sick pay

Work Location: In person

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