Connecting Lives Coordinator

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and experienced Coordinator to join our Connecting Lives service. The Connecting Lives team are responsible for the monitoring of placements for adults with a wide range of needs including Learning Disabilities, Physical Disabilities, Mental Health needs, Dementia or other vulnerabilities.

The Connecting Lives Coordinators responsibilities are support and monitor adult placements delivered by self-employed Carers and Support Workers.

In this role, you will be required to undertake a number of diverse specialist or technical activities within a service function using skills that would have be gained through formal qualifications and/or considerable relevant work experience. Roles at this level are expected to work unsupervised for much of the time, accessing and assessing information independently.

The Connecting Lives Coordinators will be required to recruit, prepare, assess, approve, support and monitor self-employed Connecting Lives Carers and Support Workers. To find placements with Connecting Lives Carers and Support Workers for vulnerable adults referred to the Scheme. To support the development of the Connecting Lives service for a range of service users.

Key Responsibilities:
Hold own case/work load under the direction of a qualified professional in support of increased service delivery, applying knowledge and skills to a range of activities demonstrating understanding of the service area, relevant procedures and guidelines. Provide support and advice to identified groups or individuals as detailed within an appropriate assessment framework and make recommendations as required. To include the recruitment and assessment of Connecting Lives carers. Undertake direct work with service users using appropriate methodologies and communication to ensure standards are met. Introduce or give information and advice to service users about other services available to them to address other underlying needs. Communicate effectively with multi agency partners, colleagues and service users, both verbally and in writing through the appropriate use of case notes and other record keeping within information sharing protocols and record keeping policies.This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

This position is currently based at our Town Hall office in Weston Super Mare.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Flexible Worker which means you can expect to work in the following way:

• 2-3 days in the office
• Works both from home and the office, depending on the task at hand.
• Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.

About You

We are looking for an individual who is passionate about working in adult social care and who possesses the following skills and experience:

Essential Criteria:

• Vocational qualification or experience to level 3 or 4 relevant to the service user group or equivalent.
• Significant practical experience of working with service user groups giving rise to a variety of technical skills and sound understanding of the services available, work practices and processes relevant to the role.
• Knowledge and understanding of safeguarding protocols and the threshold levels for service users groups.
• Ability to manage own work without close supervision

Desirable Criteria:

• Ability to make analytical reasoning and recommendations about particular areas of work.
• Ability to engage with service users and partner agencies within the relevant codes of practice values (dignity, respect etc)

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet .

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Sue Kelly Connecting Lives Manager, at or

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date:

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

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