Health and Fitness Manager

Serco - Shropshire & Whitchurch Leisure Centres

Permanent, Full Time

£26,566 per annum + Corporate Benefits Package

Serco Leisure is looking for an inspirational Health & Fitness Manager to lead our fitness team and deliver exceptional member experiences across the gym floor, studio, and personal training services. You will manage gym facilities at both our Shropshire and Whitchurch sites.

What You'll Do

• Lead and develop Health & Fitness Coaches, Apprentices, PTs, and Group Exercise Instructors
• Recruit and manage Personal Trainers and drive both team and personal PT income
• Deliver and support our Signature Group and Small Group Training programmes
• Ensure outstanding gym-floor engagement, onboarding, and member support
• Manage the group exercise budget and deliver a strong, commercially viable timetable
• Oversee member progress, KPIs and assessment processes using our digital systems
• Maintain a safe, clean, and motivating fitness environment

What You'll Bring

• Level 2 Fitness Instruction (required)
• Level 3 Personal Trainer
• Group Training qualifications (desirable; training provided)
• Strong leadership, coaching, and communication skills
• Confidence delivering PT, group exercise, and signature products

Why Serco

A place you can make an impact: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

A place for you: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• Up to 22 days annual leave (Pro Rata) + Public Holidays
• Life assurance up to 2x base salary
• For all Leisure benefits please see Employee Benefits )

What We Offer

• CIMSPA membership
• Ongoing training and development
• Career progression within Serco Leisure
• Link to leisure benefits -

Join us and help shape outstanding fitness experiences for our members.

#leisurejobs

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.