SMG Business Development Representative

Salary: £23,810 + £8,000 commission

Location: Nottingham

SETTING: Monday – Wednesday office, Thursday – Friday (Work from Home)

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

We're looking for an enthusiastic and motivated Business Development Representative to join our growing sales team at XMA. This is perfect for someone looking to start a career in sales, account management, or the technology industry.

Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

In this role, you'll play a key part in helping us grow - reconnecting with existing and previously dormant customer accounts, identifying new opportunities, and supporting our account managers in delivering excellent service.

What You'll Do: SME Business Development Representative

• Reach out to dormant or inactive accounts to re-establish relationships and explore new opportunities.
• Make outbound calls to potential and existing customers to promote XMA's products and services.
• Build relationships with customers and help convert leads into active accounts.
• Support account managers in preparing quotes and following up with customers.
• Keep our CRM system up to date with accurate customer and sales information.
• Manage your sales pipeline - from first contact to closing deals.
• Work closely with marketing and product teams to support promotional campaigns.
• Provide excellent customer service and ensure client needs are met promptly.
• Stay aware of market trends and competitor activity to support team goals.

What We're Looking For

Essential: SME Business Development Representative

• Confident communicator with a friendly, professional attitude.
• Great organisational skills and attention to detail.
• Comfortable speaking with customers over the phone or by email.
• Positive mindset, eager to learn, and proactive in taking initiative.
• Basic IT skills and familiarity with Microsoft Office (Word, Excel, Outlook).
• Minimum of Level 2 qualifications (GCSE or equivalent) including English and Maths.

Desirable:

• Previous experience in retail, customer service, or sales.
• Knowledge of CRM systems or sales processes.
• Interest in technology or IT products.
• Certifications or courses in business, sales, or marketing.

We're proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.

KEYWORDS: Sales, Inside Sales Executive, B2B, Internal Sales, Proactive sales, relationship building, target driven, KPI focused, account management, Business development