Customer Service Assistant

1 week ago

Kingston upon Hull HU AG, United Kingdom Hired-online Solutions Full time £24,000 - £40,000 per year

Customer Service Assistant - Hull

  • £24000 per year
  • Monthly bonuses
  • No shift patterns or weekends
  • Excellent benefits
  • Hybrid working
  • Central location in Hull
  • Excellent progression and development
  • Immediate interview

The role of Customer Service Assistant:

As a Customer Service Assistant you will be handling a high volume of calls, assisting with a range of queries from existing customers, ensuring the highest level of service and that each query is resolved to the highest standard.

You will be working in a busy environment, chasing up documents and details required for the customer while liaising with third parties, ensuring a seamless process.

The ideal Customer Service Assistant:

  • Previous customer experience, this could be from a range of backgrounds such as retail and hospitality
  • A confident telephone manner and excellent communication skills
  • The ability to work under pressure in a fast-paced environment
  • Good attention to detail and organisation skills
  • An excellent team player

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