Technical Manager

Technical Manager - Authorising Engineer

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At Mitie, our values shape everything we do:

• One Mitie: We work together to deliver seamless, unrivalled service. Collaboration is key.
• Integrity & Trust: We act with honesty and respect, treating others as we'd like to be treated.
• Going the Extra Mile: We keep things running smoothly, solve problems, and deliver on promises.
• Strength in Diversity: Our diverse backgrounds fuel innovation and creativity. Every voice matters.
• Customer First: We are trusted partners, putting our customers at the heart of everything we do.

As a Technical Manager – Authorising Engineer, you will play a critical role within the Safe Systems of Work Team, ensuring compliance, safety, and technical excellence across the UK.

• Lead Discipline:

• Water Systems (ACOP L8)

• Cleaning & disinfection
• Water treatment, temperature monitoring & sampling

• Additional Desirable Disciplines:

• LV Electrical

• HV Electrical (training provided)
• Confined Spaces

• Core Duties:

• Conduct AE audits to HTM, JSP, and Mitie standards; upload reports and drive corrective actions.

• Assess and recommend Authorised Persons (APs) for system coverage.
• Define AP responsibilities and maintain an up-to-date register.
• Issue Letters of Appointment (valid for up to 3 years) following competency assessments.
• Perform annual AP audits and review operational experience.
• Report deficiencies to Senior Leadership and recommend training as needed.
• Maintain AE diary and support APs in creating Safe Systems of Work.
• Provide technical training and stay current with legislation, codes of practice, and industry standards.
• Investigate dangerous occurrences and circulate safety alerts.
• Conduct technical inspections and condition reporting.
• Drive continuous improvement aligned with TST strategy.
• Travel extensively across the UK.

Experience & Qualifications:

• Recognised qualification in relevant disciplines.
• Proven experience as an Authorised Person; AE experience desirable.
• Strong technical knowledge and health & safety expertise.
• Demonstrable leadership and team management skills.
• Proficiency in Microsoft tools and data analysis.

Skills & Attributes:

• Excellent communication and presentation skills.
• Ability to build strong relationships and influence decision-makers.
• Analytical mindset with problem-solving capability.
• Flexible, resilient, and able to meet demanding goals.
• Willingness to travel regularly.

• Follow all Group and company policies.
• Report deficiencies in systems or equipment.
• Use PPE and work equipment correctly.
• Highlight training needs to your line manager.

At Mitie we know that 'our diversity makes us stronger'. We are committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring, and our people and customers thrive when we get this right

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.