Service Advisor

2 weeks ago

Birmingham B DE, United Kingdom City Fleet Care Ltd Full time £30,000 - £39,000 per year

Successful applicant must have the following:

  • Ability to deliver exceptional customer service
  • Must have previous experience in the Automotive industry and are confident with explaining mechanical problems to customers
  • Computer literate - experienece with 1 Link, Autodata etc a bonus
  • Team player but also able to use there own initiative
  • Must be well presented, good at time keeping and polite
  • Must hold a Driving licence

The job involves booking jobs in, pricing jobs, speaking with customers and working closely with the service team and reporting to workshop manager.

You will be carrying out the following tasks:

  • Taking phone calls and responding to emails for bookings
  • Creating job sheets and invoices
  • Working out service shedules and costing jobs
  • Sourcing and ordering car/van parts
  • Building relationships with customers - going that extra mile

We are a premium Fleet repairer in Birmingham. We carry out MOTs, services, bodywork and any mechanical repair required. We offer a collection and delivery service locally and strive to keep the customer informed and happy from start to finish.

The successful applicant will receive weekly pay and 10% bonus paid yearly (subject to completing probation period)

28 days holiday including bank holidays

Weekday job - Monday to Friday

Job Types: Full-time, Permanent

Salary: £30,000-£39,000 OTE

Job Types: Full-time, Permanent

Pay: £30,000.00-£39,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Experience:

  • service advisor: 3 years (required)

Work Location: In person

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