Head of Product

ParcelHero is one of the UK's biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we're a technology-driven company that's going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you'll fit right in with us.

About the role

We are seeking a Head of Product to take ownership of the ParcelHero product suite, including our flagship price comparison service and the new ParcelHero Pro platform.

This is a senior, hands-on leadership role suited to a product leader who enjoys operating close to delivery. You will own the product vision and roadmap, while also ensuring that work flows predictably through engineering and that priorities are executed against business goals.

You will sit at the intersection of commercial strategy and technical execution, acting as the single point of accountability for what we build, why we build it, and how it gets delivered.

This role reports directly to the founder and will be instrumental in shaping the next phase of ParcelHero's growth.

• Product Strategy & Ownership
• Define and own the product vision, strategy, and roadmap across ParcelHero and ParcelHero Pro
• Translate business objectives, customer needs, and market opportunities into clear, prioritised product initiatives
• Make pragmatic trade-offs to balance speed, quality, and commercial impact
• Delivery & Execution
• Work closely with engineering to ensure predictable delivery and high-quality outcomes
• Own prioritisation, sequencing, and scope decisions across the product backlog
• Ensure product decisions are grounded in data, customer insight, and commercial outcomes
• Commercial & Customer Focus
• Partner with leadership to align product strategy with revenue growth and business goals
• Develop a deep understanding of customers, use cases, and buying behaviour
• Ensure products deliver clear value to customers and measurable impact to the business
• Leadership & Collaboration
• Act as the single point of accountability for product direction and outcomes
• Collaborate cross-functionally with engineering, marketing, operations, and commercial teams
• Build clarity, alignment, and momentum across teams as the company scales

• Product Leadership Experience
• Proven experience leading product strategy in a B2B or B2B2C technology business
• Strong track record of owning roadmaps and delivering commercially impactful products
• Execution-Focused Mindset
• Comfortable operating hands-on and close to delivery
• Able to make clear prioritisation decisions in fast-moving environments
• Commercial & Technical Fluency
• Strong commercial intuition and understanding of how product drives growth
• Confident working closely with engineers and technical stakeholders
• Ownership & Accountability
• Takes full ownership for outcomes, not just outputs
• Thrives in a fast-paced, high-autonomy environment

10% of salary range is a performance related bonus.

Why Join ParcelHero

ParcelHero is a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you thrive in a dynamic, ambitious, and forward-thinking team, you'll fit right in.

Benefits

• Fully remote role with flexible working.
• 25 days paid holidays.
• Private healthcare

Other info

As this is a remote role, you will need to provide your own IT equipment.