Group Operations Support Coordinator

Join our Team

We are recruiting for a Group Operations Support Coordinator to support our Operations teams. This is a fantastic opportunity for an enthusiastic and motivated individual with a passion to support our practices across Scotland. We are flexible about where the successful candidate will be based, with travel across our practices required.

Your Role

As Group Operations Coordinator, you will play a key role in supporting the Head of Regions and Operations Teams to deliver the operational agenda and drive business performance. You will help the business achieve the highest level of patient care and service while supporting efficiency, effectiveness, and profitability across the group.

You'll work closely with practice management teams to implement initiatives that drive performance, strengthen operational consistency, and support the company's strategic goals, values, and reputation within local communities.

Other duties include:

• Working with Practice Managers and their teams to identify opportunities to enhance the patient experience and drive continuous improvement

• Supporting delivery of the group's budgetary and performance objectives, ensuring KPIs and profitability targets are met

• Overseeing practice inspection readiness and documentation, ensuring compliance with relevant regulatory and company standards

• Monitoring practice profitability, surgery utilisation, and resource planning

• Supporting the development and engagement of practice teams to foster a positive and high-performing culture

• Driving consistency across the business through implementation of company standards and best practice

• Ensuring all practices adhere to Health & Safety, GDPR, and Cross Infection & Decontamination compliance requirements

• Building effective relationships with practice teams, senior management, and external stakeholders

• Championing local marketing campaigns and internal referral processes to increase practice revenues

• Supporting training and professional development initiatives, ensuring operational teams are skilled, motivated, and aligned with company objectives

About You

• Relevant experience in a similar operational or business management role is essential

• Experience working within a multi-site environment is highly desirable

• Strong commercial awareness and a proven ability to drive performance and business improvement

• Confident working both independently and as part of a wider team

• Demonstrable communication skills, both verbal and written

• Skilled in Microsoft Office (particularly Excel); experience with Software of Excellence is an advantage

• A self-starter with a proactive, continuous improvement mindset

• Full UK driving licence and flexibility to travel across regions

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Career progression opportunities within the group
• Recommend a friend bonus
• Company paid GDC fee
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• 'You Days' - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Discounted dental treatment
• Optical care

Be part of Clyde Munro Dental Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.