Internal Sales Consultant

4 days ago

Manchester England, United Kingdom Johnson Controls Full time

Inside Sales Consultant
What We Offer

  • Competitive salary along with a company car and commission.
  • Paid holidays and sick pay.
  • Comprehensive benefits package including pension, life assurance, employee assistance programs, employee referral schemes, and discounts on products including high street brands and Johnson Controls security products.
  • Extensive product and on-the-job/cross-training opportunities with outstanding resources available.
  • Encouraging and collaborative team environment.
  • Career development through various career ladders, including Customer Service.
  • Dedication to safety through our Zero Harm policy.
  • Access to business resource groups.
  • Training on our company values.
  • IT equipment to complete all job functions.

What You Will Do
Reporting to the Inside Sales Manager, our inside sales team works a queue of service technician leads, engaging with customers to quote and secure orders for labor and materials.

How You Will Do It

  • Make introductory calls to customers to identify needs, build quotes, and close sales.
  • Produce quotes using appropriate pricing tools.
  • Engage with suppliers.
  • Provide excellent customer service, managing customer expectations and providing regular updates.
  • Make calls to secure orders within specific time frames.
  • Complete ad hoc administrative tasks.

What We Look For

  • Computer literate with proficiency in Outlook, Word, Excel, and internal systems (training will be provided).
  • Sales experience with B2B knowledge preferred.
  • Excellent phone sales skills.
  • Strong verbal and written communication skills.
  • Able to work as part of a team and manage individual workloads.
  • Well-organized and self-motivated to contribute to the overall team goal.
  • Able to work to targets and meet KPIs set.
  • Product knowledge in the fire suppression, HVAC, and fire & security business is desirable but not essential.

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