Client Relationship Manager

1 week ago

Cheadle Hulme, Stockport, United Kingdom MSL Full time

Are you passionate about driving growth, cultivating broker relationships, and making a meaningful impact? At MSL, we're looking for a Client Relationship Manager who will play a key role in delivering our sales and distribution strategy while championing ethical selling and regulatory compliance.

What You'll Do

As our Client Relationship Manager, you'll:

  • Build and sustain strong broker relationships to support strategic initiatives and drive growth.
  • Ensure that all sales and distribution activities comply with FCA regulatory requirements and deliver great customer outcomes.
  • Embed Consumer Duty principles into broker and partner arrangements to ensure fair value and consistent alignment with target market needs.
  • Foster collaboration across teams (Compliance, Product Governance, Underwriting, and Marketing) to support new business opportunities.
  • Champion safe, ethical, and customer-focused sales strategies while monitoring broker performance and ensuring accountability.
  • Play a key role in evolving our operational processes, ensuring efficiency and compliance.

About You

You'll thrive in this role if you:

  • Are experienced in managing broker relationships and delivering commercial results.
  • Have a deep understanding of regulatory frameworks like Consumer Duty and are committed to compliance and transparency.
  • Are proactive, results-driven, and detail-oriented.
  • Excel at building and maintaining stakeholder relationships across internal and external teams.
  • Are enthusiastic about driving change and improving customer outcomes.

Why Join Us?

At MSL, we're not just redefining specialist insurance markets—we're creating a culture of innovation, collaboration, and excellence that puts people first. This is your opportunity to:

Contribute to a dynamic team and play a pivotal role in shaping our growth strategy.

Work in an environment focused on fairness, customer satisfaction, and regulatory excellence.

Access hybrid working, good perks, and a clear path for career development.

Ready to Apply?

If this sounds like your next challenge, we'd love to hear from you

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