Relationship Manager

7 days ago

London, Greater London, United Kingdom Berg Group Full time £30,000 - £60,000 per year


The company

Our client is an innovative SaaS business that aims at revolutionizing parking payment. They are doing so by creating a fully automated systems that detects when drivers enter and exit enabled car parks and then automatically bills them for their length of stay. Put simply, your car is now your payment card.

What You Will Do:

As a Relationship Manager at Hozah, you will play a crucial role in maintaining strong relationships with our existing clients and ensuring their satisfaction with our services. You will be responsible for nurturing client relationships, identifying their needs, and providing customer-based constructive feedback to our Senior Management team. Your key activities and responsibilities will include:

  • Develop and maintain strong relationships with existing clients.
  • Act as the primary point of contact for client inquiries, concerns, and feedback.
  • Monitor and address customer issues promptly and effectively.
  • Collaborate with cross-functional teams to resolve any client-related challenges.
  • Identify opportunities for upselling and expanding the services provided to clients.
  • Conduct regular check-ins and proactively engage with clients to ensure their needs are met.
  • Gather and analyze customer feedback to identify areas of improvement for Hozah's services.
  • Communicate customer requirements and insights to the Senior Management team
  • Provide training and support to clients on the utilization of Hozahs platform
  • Collaborate with the Sales team to identify potential growth opportunities within the existing client base

Who You Are:

We are seeking an individual who possesses the following qualities and characteristics:

  • Friendly and approachable, with excellent communication and interpersonal skills
  • Empathetic and attentive to customer needs, ensuring a positive client experience
  • Proactive and self-motivated, with the ability to take ownership of client relationships
  • Highly organized and detail-oriented, with strong problem-solving skills
  • Adaptable and able to thrive in a fast-paced and dynamic environment
  • Driven and goal-oriented, with a passion for exceeding customer expectations
  • Team player, collaborating effectively with colleagues across different departments

What You Have/What You Have Done:

To be successful in this role, you should have the following qualifications and experience:

  • Bachelor's degree from a UK university or equivalent
  • Excellent spoken and written English communication skills
  • Prior experience in customer service or a similar role is a plus

What We Offer:

At Hozah, we value our employees and strive to provide a positive work environment that fosters growth and development. We offer the following benefits and opportunities:

  • Competitive salary commensurate with experience
  • Comprehensive benefits package, including health insurance and retirement plans
  • Ongoing learning and development opportunities to enhance your skills
  • Flat hierarchies and a collaborative work culture that values your input
  • Quick growth potential within a fast-growing and innovative company
  • The opportunity to contribute to transforming the parking industry with cutting-edge technology

Join our team at Hozah and help us revolutionize the way car parks operate while delivering exceptional service to our valued clients. Apply today to become a part of our dynamic and customer-focused team.

If you are interested, please message Benoît Kuhn directly via LinkedIn or


  • Relationship Manager

    7 days ago

    London, Greater London, United Kingdom Britannia & CIMAS Full time £60,000 - £120,000 per year

    Role Overview ​ Due to the continued growth of Britannia Global Markets' brokerage we are looking to hire relationship managers across a number of areas. Working in a fast paced and varied business development role you'll be a subject matter expect with a client following in any of the following areas: FX, Securities, Futures, Fixed Income, CFDs. Tasked...

  • Relationships Manager

    2 weeks ago

    London, Greater London, United Kingdom BAFTA Full time £40,000 - £60,000 per year

    Vacancy:Relationships Manager (albert)Location:60% in office, Hybrid, Soho LondonContract:Full TimeSalary:£40,000 per annum gross + 29 days holiday in addition to bank holidays, Health Cash Plan, Life Assurance, Group Income Protection, 8% Pension contribution from employer, Discounted food and drink from members' club, Access to members'...

  • Relationship Manager

    2 weeks ago

    London, Greater London, United Kingdom IPC Systems Full time £60,000 - £100,000 per year

    IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced...

  • Relationship Manager

    2 weeks ago

    London, Greater London, United Kingdom IPC Systems Full time £60,000 - £100,000 per year

    IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions.Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced...

  • Relationship Manager

    2 weeks ago

    London, Greater London, United Kingdom TerraPay Full time £60,000 - £120,000 per year

    Role overview:We are seeking a dynamic and relationship-driven Account / Relationship Manager - Salesto manage and grow our existing portfolio of partners and clients across the UK & Europe. This role is pivotal in deepening strategic relationships, driving revenue growth, and ensuring client success across TerraPay's suite of payment solutions.How you will...

  • Relationship Manager

    2 weeks ago

    London, Greater London, United Kingdom ING Full time £80,000 - £120,000 per year

    Department OverviewThe Financial Institutions team manages ING's relationships with key financial institution clients globally. As a multi-product coverage unit, we are fully integrated with product, risk, and network teams to deliver strategic, solutions-driven origination and execution across the full suite of ING's capabilities. This role sits within the...

  • Relationship Manager

    3 days ago

    London, Greater London, United Kingdom StoneX Group Inc. Full time £40,000 - £80,000 per year

    OverviewConnecting clients to markets – and talent to opportunity.With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection,...

  • Relationship Manager

    3 days ago

    London, Greater London, United Kingdom LendInvest Full time £60,000 - £80,000 per year

    LendInvest is the UK's leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone.A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of...

  • Relationship Manager

    2 weeks ago

    London, Greater London, United Kingdom Saxo Bank Full time £60,000 - £100,000 per year

    London, United KingdomAbout the jobSaxo has built a strong portfolio of institutional clients in the UK market, who rely on our comprehensive trading solutions. To further accelerate our growth, we're on the lookout for an experienced Relationship Manager to join our team. This exciting role is centered around building and nurturing relationships with...

  • Relationship Manager

    23 hours ago

    London, Greater London, United Kingdom Paysafe Full time £60,000 - £80,000 per year

    About Paysafe Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29...