Client Administrator

1 week ago

StratforduponAvon CV GJ, United Kingdom Setsquare Creative Solutions Ltd Full time £15,000 - £28,000 per year

About the Role

The Client Administrator provides essential administrative and coordination support to our client services team, helping ensure the smooth running of projects and the delivery of exceptional service to our public and private sector clients.

Working closely with the Client & Events Lead and Managing Director, this role supports day-to-day communication, documentation, and project tracking across several client accounts.

Salary: £15,000 per annum (pro rata)

FTE: £28,000

Please note: For the right candidate, we would consider combining our Client Administrator and Events Administrator roles to one full time position.

Key Responsibilities

  • Provide day-to-day administrative support to client accounts, managing client admin inboxes, and follow-up actions.
  • Maintain client records and contact databases efficiently.
  • Assist in preparing client reports, and materials.
  • Support the administration for client programmes & online webinars
  • Liaising with the graphic design team to coordinate marketing materials for client programmes & webinars in a timely manner
  • Contribute to smooth teamwork between the Client & Events Lead, Events Administrator, and other colleagues.

Skills & Experience

  • Strong organisational skills with excellent attention to detail.
  • Confident written and verbal communication skills.
  • Experience in an administrative or client support role.
  • Good working knowledge of Microsoft Office.
  • Ability to manage multiple priorities and work independently.
  • Knowledge of or interest in the charity sector is desirable but not essential.

About us

With over 40 years of experience, Setsquare Creative Solutions Ltd is a design and communications and events business.

We work with clients across the public and private sectors, providing marketing, administration support and digital development services, alongside the coordination of in-person, hybrid, and virtual events. Our team delivers engaging and effective solutions across print, digital, and multimedia platforms.

Job Types: Full-time, Part-time, Permanent

Pay: £15,000.00 per year

Expected hours: 20 per week

Experience:

  • Administration: 2 years (required)

Work Location: In person

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