Facilities Administrator

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.

Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.

The role provides administrative and operational support to ensure the effective and efficient functioning of facilities and building services. This role is key to coordinating maintenance activities, managing service providers, ensuring compliance with health and safety standards, and maintaining accurate records and documentation related to building operations.

How will you be the change?
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way

And as a Facilities Administrator with Bellrock, you'll do it by…

• Act as the first point of contact for internal facilities-related requests, inquiries, and issues.
• Coordinate and schedule routine and reactive maintenance tasks with internal teams and external contractors.
• Maintain team calendar for both sites, scheduling of contractors, ensuring site reception teams are informed of the contractors attending.
• Maintain and update facilities management Databases & Trackers.
• Monitor Bellrock systems
• Manage process of repair of Pagers & Alarms
• Raising of finance orders in line with Bellrock process.
• Goods receive POs in line with Bellrock process.
• Raise Life Cycle requests in line with Bellrock process.
• Assist with Life Cycle tracker in line with Bellrock process.
• Monitor service level agreements (SLAs) and performance of outsourced providers and contractors.
• Ensure all statutory compliance documentation (e.g., fire safety, HVAC, water testing) is current and properly filed to company standards.
• Support with health and safety compliance, including maintaining risk assessments, incident reports, and training records.
• Order office supplies, monitor stock levels and restock when requested.
• Prepare reports, budgets, and analysis as requested by the Facilities Manager.
• Participate in business continuity and emergency preparedness planning and implementation.
• Take part in audits where required and log outcomes.

What does it take?
If you're ready to be the energy that helps us build our business, share our success, and really own it as a Facilities Administrator, you'll need…

• High school diploma or equivalent; associate or bachelor's degree in business administration, facilities management, or a related field preferred.
• 2+ years in an administrative or facilities support role.
• Proficient in Microsoft Office Suite systems.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and work under pressure
• Ability to work on own initiative and as part of a team.
• Ability to work constructively with a wide range of professional staff at all levels.
• Ability to think creatively, positively and present ideas clearly and persuasively.
• Highly developed interpersonal and communication skills.

Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Southampton Office, Monday to Friday 09.00 to 15.00pm.

What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

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Helping you to shine
We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?
Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You.

Apply today.